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Easyjet Customer FAQ

Top Answers & How-to Guides

What is Easyjet's Phone Number?

The question we are asked most often is about how to talk to Easyjet customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need travel insurance for my Easyjet flight?

When considering whether to purchase travel insurance for an Easyjet flight, it is important to understand the potential benefits it It is advisable to assess personal circumstances, such as the destination, type of travel, and any activities planned during the trip, to determine the necessity of travel insurance. Additionally, many travelers find peace of mind in knowing they are protected against unforeseen events. For more specific information on travel insurance options and recommendations, checking the Easyjet website can provide updated details that may assist in making an informed decision....
Ask any question you have about Easyjet customer service, get an answer now.

Recent Easyjet Customer Questions

I wish to add a Cabin bag on my return flight

You can add a cabin bag to your return flight during the booking process or by managing your booking on the Easyjet website. There is an option to select additional baggage allowance. Please ensure to check the baggage policy for size and weight restrictions.
Asked Oct 3, 2025 6:52 AM

How can l add hold luggage to my existing flight booked

You can add hold luggage to your existing EasyJet flight by managing your booking online. Log into your EasyJet account, navigate to your booking, and look for the option to add baggage. You may also be able to do this through the EasyJet app or by checking any available updates on the EasyJet website. Additional fees will apply for adding hold luggage.
Asked Sep 12, 2025 7:49 AM

How do I speak to a real person at easyJet

You can find the most up-to-date contact information for speaking to a real person at Easyjet through the link provided on this page.
Asked Aug 27, 2025 4:11 PM

Are easy jet seat belts suitable for a 2 year old

EasyJet seat belts are designed for adult passengers. For young children, including 2-year-olds, we recommend using a child safety seat or an appropriate harness that complies with aviation regulations. It's important to ensure that the child is safely secured during the flight.
Asked Aug 27, 2025 8:55 AM

I have a 2 person booking and I want to move 1 person's to another flight

To move one person's booking to another flight, you will need to manage each passenger's booking separately. You can do this by accessing your booking online. If the booking conditions allow for changes, you can select the option to change flights for the individual passenger. Please note that fees may apply for making changes to your booking, and availability may vary.
Asked Aug 20, 2025 7:13 AM

Help me with my Easyjet customer service issue

Ticket Changes and Refunds

How Do I Change the Name on My Easyjet Ticket?

Changing the name on your ticket doesn't have to be a complex process. With a little bit of planning, you can quickly make the changes...

How Do I Change My Easyjet Flight?

EasyJet allows you to make changes to your flight at a fee. It is easier to make these changes online and they should be made at least...

How Do I Get a Refund for My Flight on Easyjet?

If you change your mind about a flight that you booked on Easyjet, you may be eligible for a refund. These helpful tips can assist...

Can I change the date of my Easyjet flight?

Yes, it is possible to change the date of a flight with Easyjet, but there are specific conditions and procedures that one must follow. To initiate a date change, the individual should log in to their Easyjet account or access their booking through the Easyjet website. The user will need to enter their booking reference and last name to locate their reservation. Once in their booking details, they can explore the available options for changing the flight date. It is essential to keep in mind that there may be additional fees associated with changing the flight, particularly if the new flight is more expensive than the original one. The specific cost will depend on factors such as the flight price difference and any potential administration fees. For the most accurate and current information regarding changes to flight bookings, it is advisable to refer to the Easyjet website. There, users can find detailed guidance on changing flights and related fees....

Baggage and Luggage Policies

What Is the Luggage Allowance on Easyjet?

If you don't book in advance and purchase tickets at the last minute, your best bet is to pack as lightly as possible to avoid extra...

What Do I Do If I'm Missing My Baggage from My Easyjet Flight?

Lost, missing, or delayed goods can be a cause of concern. Fortunately, you can get help from EasyJet fast. with these helpful tips....

Are there any restrictions on the weight and size of cabin baggage on Easyjet flights?

Easyjet has specific guidelines regarding cabin baggage to ensure a smooth boarding experience for all passengers. Each passenger is In terms of weight, Easyjet does not impose a specific weight limit on cabin baggage; however, passengers must be able to lift their bags into the overhead storage compartments without assistance. This guideline encourages travelers to pack light and consider the ease of handling their personal items during their journey. In addition to the cabin bag, Easyjet allows travelers to bring an additional small item on board, such as a handbag, laptop bag, or duty-free shopping bag. This secondary item should be small enough to fit under the seat in front of you. Passengers are encouraged to check the official Easyjet website for the most current baggage policies, as there may be variations or updates. It is always a good idea to familiarize oneself with these guidelines prior to traveling to help ensure a pleasant and hassle-free experience....

Seating and Special Requests

How Do I Change My Seats on My Easyjet Flight?

EasyJet allows you to change your plane seats after booking. You can make the changes through the airline company's website or mobile...

How Do I Make a Special Request or Wheelchair Access on Easyjet?

Traveling can be a pain, so don't let it be. If you need special help from Easyjet to make your travel experience better, here's what...

Onboard Experience

Can I bring my own food on board Easyjet flights?

Yes, passengers are generally allowed to bring their own food on board Easyjet flights. This can be a great way to ensure that you Additionally, items that require heating or cooking are not permitted, as Easyjet does not provide facilities for this on the flight. Moreover, it is advisable to avoid strong-smelling foods that might disturb fellow passengers. Therefore, while passengers can enjoy their own snacks, it is wise to select options that are easy to transport, consume, and will not create a mess. For specific regulations, it may be beneficial to check the current Easyjet website....

Can I travel with a musical instrument on Easyjet?

EasyJet does allow passengers to travel with musical instruments, but there are specific guidelines to follow. The airline generally In cases where the instrument is larger than the cabin baggage limits, passengers may choose to purchase an extra seat for their instrument. This option ensures that the instrument is safely stowed and not subjected to handling that could cause damage. It is advisable for passengers with musical instruments to inform EasyJet during the booking process or check the details on the current web page to ensure compliance with all guidelines. Additionally, ensuring the instrument is well protected during travel is highly recommended to avoid potential damage. Travel with a musical instrument can be an enjoyable experience when proper arrangements are in place....

What are the options for in-flight entertainment on Easyjet?

Easyjet does not offer traditional in-flight entertainment systems or screens that passengers might find on some other airlines. Instead,...

Flight Policies and Delays

What is the Easyjet policy on pets on board?

EasyJet has specific policies regarding pets on board, and it is important for passengers to be aware of these guidelines when planning For those wishing to travel with pets, EasyJet typically requires them to be transported in the hold, however, it is crucial to note that EasyJet does not operate a pet travel service. Therefore, if passengers are considering flying with their pets, alternative arrangements with a specialized pet transport company would need to be made. There may be specific regulations regarding pet carriers and requirements for the health and vaccination records of the animals, depending on the destination and country. It is advisable for travelers to thoroughly research the requirements related to pet travel and to contact the appropriate authorities if necessary. For the latest and most accurate information, passengers can find details on EasyJet's official website, where they also outline any fees that may apply and additional information relevant to traveling with pets. It is always a good practice to stay informed about any updates or changes in policies prior to flying....

What happens if my Easyjet flight is delayed?

If a passenger experiences a delay with Easyjet, the airline typically follows certain protocols to assist those affected. The length Additionally, under European Union regulations, passengers may be entitled to compensation depending on the circumstances surrounding the delay. This compensation, if applicable, is contingent upon factors such as the reason for the delay and the flight distance. Passengers are encouraged to check the specific terms and conditions of their ticket and the relevant EU regulations. It is advisable for passengers to remain informed about their flight status by checking Easyjet's official website or mobile app for real-time updates. The website also provides information about passengers' rights in the event of delays and how to proceed should such an event occur....

Travel Requirements

Do I need to print my Easyjet boarding pass?

Easyjet allows passengers to check in online and receive a boarding pass via email or through their mobile app. It is not necessary...

Do I need travel insurance for my Easyjet flight?

When considering whether to purchase travel insurance for an Easyjet flight, it is important to understand the potential benefits it It is advisable to assess personal circumstances, such as the destination, type of travel, and any activities planned during the trip, to determine the necessity of travel insurance. Additionally, many travelers find peace of mind in knowing they are protected against unforeseen events. For more specific information on travel insurance options and recommendations, checking the Easyjet website can provide updated details that may assist in making an informed decision....
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