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Eastwood.com Customer FAQ

Top Answers & How-to Guides

What is Eastwood.com's Phone Number?

The question we are asked most often is about how to talk to Eastwood.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any membership or loyalty programs available?

Eastwood.com does offer various promotions and loyalty incentives to reward customers for their purchases. These initiatives are designed...

Can I set up a business account on Eastwood.com?

Yes, Eastwood.com offers options for setting up business accounts. These accounts are designed to cater to the needs of professionals...
Ask any question you have about Eastwood.com customer service, get an answer now.

Shipping Information

Do you offer international shipping?

Eastwood.com primarily caters to customers within the United States, but they do recognize that some international customers may wish...

How long does shipping take?

Shipping times for orders placed through Eastwood.com can vary based on several factors, including the shipping method selected at Additionally, it is important to consider that processing times for orders might also affect the overall shipping duration. During peak seasons or special promotions, order processing may take longer than usual. For the most accurate and up-to-date shipping information, customers can check the current web page, as it often provides specific details on shipping policies, options, and estimated delivery times....

Can I track my order?

Yes, tracking your order from Eastwood.com is a straightforward process. Once your order has been shipped, you will typically receive...

Returns and Warranties

What is your return policy?

Eastwood.com typically offers a return policy that allows customers to return unused items within a specified period, generally 30 Customers should also be aware that a receipt or proof of purchase is usually necessary to initiate a return. It is important to review the specific return policy details on the Eastwood.com website, as they may provide updates or changes to these guidelines. For the most accurate and current information regarding returns, it is advisable to refer to the policies outlined on the official website....

Are there any warranty options for the products?

Eastwood.com offers a variety of warranty options on its products, which can vary depending on the specific item. Generally, many of...

What are the warranty options for the products?

Eastwood.com offers a variety of warranty options for its products, which typically include a limited warranty against defects in materials...

What is the process for returning a product?

The process for returning a product to Eastwood.com is straightforward. Customers should first ensure that the item is eligible for Once the eligibility is confirmed, customers typically need to obtain a return authorization number. This may involve filling out a return form available on the website. After that, the product should be securely packaged to prevent damage during shipping, and the return label should be affixed if provided by Eastwood. It is advisable to keep track of the return shipment until it reaches the warehouse. For further guidance, the return policy section on Eastwood.com may offer additional insights, including any specific instructions or forms required for the return....

Order Management

Do you offer gift cards?

Eastwood.com does not currently offer gift cards for purchase. However, they do have a wide range of tools, automotive supplies, and...

Are there any discounts or promotions available?

Eastwood.com often features various discounts and promotions to enhance the shopping experience for customers. These can include seasonal...

Can I cancel or change my order after it has been placed?

Once an order has been placed on Eastwood.com, there may be limited options for cancellation or changes, depending on the order's processing...

Product Information

What types of products are offered on Eastwood.com?

Eastwood.com offers a diverse range of products aimed at automotive enthusiasts, DIYers, and professionals. Their offerings include Moreover, Eastwood provides equipment for welding and metal fabrication, making it easier for users to tackle complex projects. They also offer specialty items such as rust treatments, panel adhesives, and crafting supplies to support a wide array of restoration needs. Additionally, you will find products related to performance enhancement, such as engine and suspension components. For those interested in specific items or categories, Eastwood.com features a user-friendly navigation system to help customers explore their extensive product catalog efficiently. Please check the website for the latest information on new arrivals and special promotions....

Do you offer installation services for your products?

Eastwood.com primarily focuses on providing high-quality tools and supplies for automotive restoration and customization, rather than...

How do I know if a product is in stock?

To determine if a product is in stock on Eastwood.com, one can easily navigate to the product page of interest. Here, customers will...

Account Services

Are there any membership or loyalty programs available?

Eastwood.com does offer various promotions and loyalty incentives to reward customers for their purchases. These initiatives are designed...

Can I set up a business account on Eastwood.com?

Yes, Eastwood.com offers options for setting up business accounts. These accounts are designed to cater to the needs of professionals...

Help me with my Eastwood.com customer service issue

Ask any question you have about Eastwood.com customer service. We will do our best to get you answers right away.
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