Eastwood.com Customer FAQ
Top Answers & How-to Guides
What is Eastwood.com's Phone Number?
The question we are asked most often is about how to talk to Eastwood.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Eastwood.com customer service, get an answer now.
Shipping Information
How long does shipping take?
Shipping times for orders placed through Eastwood.com can vary based on several factors, including the shipping method selected at
Additionally, it is important to consider that processing times for orders might also affect the overall shipping duration. During peak seasons or special promotions, order processing may take longer than usual. For the most accurate and up-to-date shipping information, customers can check the current web page, as it often provides specific details on shipping policies, options, and estimated delivery times....
Can I track my order?
Yes, tracking your order from Eastwood.com is a straightforward process. Once your order has been shipped, you will typically receive...
Returns and Warranties
What is your return policy?
Eastwood.com typically offers a return policy that allows customers to return unused items within a specified period, generally 30
Customers should also be aware that a receipt or proof of purchase is usually necessary to initiate a return. It is important to review the specific return policy details on the Eastwood.com website, as they may provide updates or changes to these guidelines. For the most accurate and current information regarding returns, it is advisable to refer to the policies outlined on the official website....
What is the process for returning a product?
The process for returning a product to Eastwood.com is straightforward. Customers should first ensure that the item is eligible for
Once the eligibility is confirmed, customers typically need to obtain a return authorization number. This may involve filling out a return form available on the website. After that, the product should be securely packaged to prevent damage during shipping, and the return label should be affixed if provided by Eastwood.
It is advisable to keep track of the return shipment until it reaches the warehouse. For further guidance, the return policy section on Eastwood.com may offer additional insights, including any specific instructions or forms required for the return....
Order Management
Do you offer gift cards?
Eastwood.com does not currently offer gift cards for purchase. However, they do have a wide range of tools, automotive supplies, and...
Product Information
What types of products are offered on Eastwood.com?
Eastwood.com offers a diverse range of products aimed at automotive enthusiasts, DIYers, and professionals. Their offerings include
Moreover, Eastwood provides equipment for welding and metal fabrication, making it easier for users to tackle complex projects. They also offer specialty items such as rust treatments, panel adhesives, and crafting supplies to support a wide array of restoration needs. Additionally, you will find products related to performance enhancement, such as engine and suspension components.
For those interested in specific items or categories, Eastwood.com features a user-friendly navigation system to help customers explore their extensive product catalog efficiently. Please check the website for the latest information on new arrivals and special promotions....
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