Updated

Doors And Beyond Customer FAQ

Top Answers & How-to Guides

What is Doors And Beyond's Phone Number?

The question we are asked most often is about how to talk to Doors And Beyond customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer discounts for bulk orders?

Doors And Beyond typically provides various options that cater to customers interested in bulk orders, including potential discounts....
Ask any question you have about Doors And Beyond customer service, get an answer now.

Measurement and Installation

How do I measure for a new door?

Measuring for a new door is a straightforward process, and it is crucial for ensuring that the new door fits properly in the existing Next, measure the height of the door frame from the top of the frame to the bottom, again taking the measurement at both the left and right sides. As with the width, use the smallest measurement to determine the correct height for your new door. After obtaining these measurements, check the thickness of the door that fits the existing hinges. This is particularly important if you want to maintain the same style and functionality. Lastly, if you are considering a pre-hung door, be sure to account for the additional space that the frame will occupy. For further specifics and nuances of the door measurement process, looking on the current web page might provide more detailed guidance....

Do you offer custom door sizes?

Doors And Beyond provides a variety of doors in different standard sizes, but they also understand that some projects may require custom...

Do you provide installation services?

Doors And Beyond specializes in offering high-quality door products and supplies, which include a diverse range of interior and exterior For customers who prefer to have their doors installed by professionals, it may be beneficial to check local services or contractors who specialize in door installation. They can provide guidance on the installation process and ensure that the doors are fitted correctly and securely. It may also be helpful to refer to the current website for any updated information regarding available services, including potential partnerships or recommendations for installers. Understanding the specifics involved in the installation process, such as measurements and necessary tools, can also aid in ensuring a successful project....

Door Types and Materials

What types of doors do you sell?

Doors And Beyond offers a diverse selection of doors suitable for various needs and aesthetic preferences. Their product range includes Interior doors are available in multiple styles, including traditional, contemporary, and modern designs, allowing customers to choose options that complement their home decor. These doors come in a variety of materials such as solid wood, hollow core, and composite, catering to different budgets and preferences. For those looking to enhance their home’s entrance, Doors And Beyond provides a variety of exterior doors. These include entry doors that can improve curb appeal while ensuring security and durability. The exterior door selection usually encompasses fiberglass and steel options, which are known for their strength and weather resistance. French doors featured in their collection serve as an elegant way to transition between spaces, bringing in natural light and creating an open feel. Sliding barn doors add a rustic charm and are particularly popular in contemporary designs, providing functional space-saving solutions. Additionally, bi-fold doors are a great choice for maximizing large openings, such as those leading to patios or backyards, seamlessly connecting indoor and outdoor spaces. Overall, Doors And Beyond strives to offer a wide range of door options to suit varying tastes and functionalities, ensuring that customers find the perfect fit for their needs. For more detailed information, one might consider visiting their official website....

What materials are your doors made of?

Doors And Beyond offers a diverse selection of doors made from various materials to suit different design preferences and functional Solid wood doors are often favored for their natural beauty, durability, and excellent insulation properties. They come in various wood species, allowing customers to choose the perfect match for their interior design. On the other hand, engineered wood doors provide a cost-effective alternative while still offering a pleasing aesthetic. These doors are constructed from multiple layers of wood, making them less prone to warping and cracking. Fiberglass doors are known for their resistance to weather elements and low maintenance requirements. They can mimic the appearance of wood while providing enhanced durability, making them a popular choice for exterior applications. Steel doors, while offering a modern and sleek appearance, are renowned for their strength and security features. They can also be insulated to improve energy efficiency. In addition to these materials, Doors And Beyond may offer various finishes and styles to further customize the doors, accommodating different aesthetic preferences and functional requirements. For detailed information about specific door materials and options, it may be beneficial to refer to the current web page for additional insights....

What are the benefits of choosing custom doors?

Choosing custom doors offers numerous benefits that cater to both aesthetic and functional needs. One of the primary advantages is Another significant benefit is the enhancement of home security. Custom doors can be constructed with robust materials and advanced locking mechanisms that provide improved protection against intruders. This ensures the safety of the inhabitants while also adding value to the property. Additionally, custom doors often feature energy-efficient designs. They can be insulated or fitted with specialized glass to reduce energy loss, which can contribute to lower utility bills. Moreover, the flexibility in design allows homeowners to incorporate features such as decorative glass, intricate moldings or personal touches that reflect their personality. Custom doors also enable homeowners to make a statement. A unique entryway can significantly enhance curb appeal and impress visitors. Overall, selecting custom doors combines functionality with individual style, resulting in a product that truly represents the vision of the homeowner. For further inquiries about custom door options, one might explore the current web page for more detailed information....

Policies and Care

What is your return policy?

Doors And Beyond has a specific return policy that aims to ensure customer satisfaction while also addressing the challenges of managing Additionally, it is common for customers to be responsible for any shipping or handling fees associated with the return. This means that if a product needs to be shipped back, those costs may not be covered. To gain a complete understanding of the return policy, including specific terms and conditions, it is advisable to review the pertinent information available on their current web page. This way, customers can ensure they are fully informed about what to expect if they need to initiate a return....

Do you offer any warranties on your doors?

Doors And Beyond typically offers warranties on their doors, which can vary based on the specific product and its materials. These...

Can I paint or stain my door?

Yes, you can paint or stain your door, and many individuals choose to do so to enhance the appearance of their doors or to match their...

How can I care for my doors after purchase?

Caring for your doors after purchase is essential to maintain their appearance and longevity. First and foremost, regular cleaning If your doors are made of wood, it is necessary to keep them properly sealed and treated. Consider applying a wood conditioner or a protective sealant every few years to maintain their sheen and protect them from moisture damage. For exterior doors, proper weather stripping can also enhance their durability and energy efficiency. Inspect your doors regularly for any signs of wear, such as scratches or dents, and repair them promptly to prevent further damage. Additionally, ensure that all hardware, including hinges and handles, is tightened and functioning correctly. Keeping your doors properly maintained will enhance their visual appeal and increase their lifespan, allowing you to enjoy them for years to come. For specific care instructions based on the material of your doors, it may be beneficial to consult the resources available on the current web page....

Shipping and Orders

How long does shipping usually take?

The shipping time for orders from Doors And Beyond can vary based on several factors, including the specific product type, the shipping...

Do you ship internationally?

Doors And Beyond primarily services the domestic market, but they do sometimes accommodate international orders depending on specific...

Can I track my order online?

Many customers appreciate the convenience of tracking their orders online, and Doors And Beyond likely offers this feature for a straightforward If the option for online tracking is available, customers can usually input their order number or account information to access the status updates of their shipments. This information may include shipping progress, estimated delivery time, and even the shipping carrier used for the order. For the most accurate and up-to-date information, it is recommended to visit the official website of Doors And Beyond, where detailed instructions and tracking options are often provided....

Discounts and Samples

Can I see samples of the doors before buying?

Doors And Beyond does not typically offer physical samples of their doors for customers to directly view before making a purchase. For those who wish to have a better understanding of the doors’ appearance in real life, some individuals find it helpful to visit local home improvement stores or dealers that carry similar styles and brands. This way, they can compare colors, textures, and overall aesthetics. It is also wise to check for customer reviews, as they often include photographs of the doors in actual installations, which can provide additional insights. If there are any specific inquiries regarding custom options or special requests, the current web page may list relevant contact information to assist further in the buying process....

Do you offer discounts for bulk orders?

Doors And Beyond typically provides various options that cater to customers interested in bulk orders, including potential discounts....

Help me with my Doors And Beyond customer service issue

Ask any question you have about Doors And Beyond customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated