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Disneyland Resort Customer FAQ

Top Answers & How-to Guides

What is Disneyland Resort's Phone Number?

The question we are asked most often is about how to talk to Disneyland Resort customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer any discounts for large groups or organizations?

Disneyland Resort does offer special pricing and packages for large groups and organizations, which can include schools, corporate It is advisable for interested parties to visit the official Disneyland website to find detailed information regarding the current group discount offerings. The website will provide specifics on the eligibility criteria, available packages, and how to book these arrangements. Additionally, contacting the Disneyland Resort directly can provide further assistance and clarification regarding the process and any available enhancements for group experiences. The Disneyland website is a valuable resource for all inquiries related to group visits, including pricing and reservation details....
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Operating Hours and Tickets

What are the operating hours of Disneyland Resort?

The operating hours of Disneyland Resort can vary depending on the time of year, special events, and other factors. Generally, Disneyland Typically, guests can expect Disneyland Park to operate anywhere from approximately 8:00 AM to midnight, while Disney California Adventure may have similar hours. However, these are just general ranges and specific dates may have different schedules. It is best for guests to check the current operating hours on the official Disneyland website, which provide up-to-date information regarding park hours, as well as any special events or considerations that might affect scheduling. This will help ensure that guests can plan their visits effectively and enjoy their time at The Happiest Place on Earth....

What are the ticket prices for Disneyland Resort?

Ticket prices for Disneyland Resort can vary based on several factors, including the time of year, the day of the week, and the type As of the most recent information, single-day tickets for one park may start at approximately one hundred and twenty dollars, while park hopper tickets, which allow access to both Disneyland Park and Disney California Adventure on the same day, tend to start at a higher price point. Multi-day tickets can provide a more cost-effective solution for those planning to spend several days at the resort, with the price per day generally decreasing as the total number of days increases. In addition to standard tickets, special pricing may apply during peak seasons and holidays, which are often reflected in the ticket prices. Furthermore, Disneyland Resort periodically offers discounts for certain groups, such as military personnel or California residents, so it may be beneficial to explore these options if applicable. For the most accurate and up-to-date ticket pricing, it is recommended to check the official Disneyland Resort website. The website provides detailed information on ticket options, pricing tiers, and any ongoing promotions or special events that may affect ticket availability....

Can I use my Disneyland tickets for both Disneyland Park and Disney California Adventure Park?

Disneyland Resort offers different types of tickets that determine access to its attractions. A single park ticket grants entry to...

Do you offer any discounts for large groups or organizations?

Disneyland Resort does offer special pricing and packages for large groups and organizations, which can include schools, corporate It is advisable for interested parties to visit the official Disneyland website to find detailed information regarding the current group discount offerings. The website will provide specifics on the eligibility criteria, available packages, and how to book these arrangements. Additionally, contacting the Disneyland Resort directly can provide further assistance and clarification regarding the process and any available enhancements for group experiences. The Disneyland website is a valuable resource for all inquiries related to group visits, including pricing and reservation details....

Food and Dining

Can I bring my own food and drinks into the park?

Visitors to Disneyland Resort are generally not permitted to bring outside food and beverages into the park. However, there are some It is important to note that all food and drink items may be subject to inspection at the entrance of the park. Large coolers, alcohol, and glass containers are not permitted. Guests with specific questions about what items are allowed can find additional information on the current web page regarding park policies. This ensures that everyone can enjoy their experience while adhering to the guidelines set by Disneyland Resort. Always check the official website or visit the park's information page for the most up-to-date details prior to your visit....

Can I make dining reservations in advance?

Yes, guests at Disneyland Resort can indeed make dining reservations in advance, which is a recommended practice, especially for popular...

Attraction Guidelines

Are there any height restrictions for the attractions?

Yes, Disneyland Resort does have height restrictions for various attractions to ensure the safety of all guests. These restrictions Guests who do not meet these height requirements may still enjoy many other attractions and experiences throughout the park. Disneyland is very family-oriented and offers a wide variety of rides suitable for guests of all ages and heights. It is always a good idea for visitors with young children to check the specific height requirements of attractions in advance to avoid any disappointment during their visit. For the most accurate information, guests may want to refer to the current web page, which provides detailed information on height restrictions and the attractions available at Disneyland Resort....

Are there any age restrictions for certain attractions?

Yes, Disneyland Resort has specific age and height restrictions for various attractions to ensure the safety and enjoyment of all guests. In addition to height restrictions, some attractions may be more suitable for certain age groups based on the intensity of the experience. For example, attractions that feature dark environments, loud noises, or thrilling movements may not be appropriate for very young children. Conversely, there are many family-friendly attractions that cater specifically to younger guests. Parents and guardians are encouraged to check the specific attraction details before visiting to determine which rides are appropriate for their children's ages and heights. This way, everyone can enjoy their time at the park without disappointment. For the most current information regarding age and height restrictions, it is a good idea to refer to the Disneyland Resort website....

Accessibility and Accommodations

Are there stroller rentals available at the park?

Yes, stroller rentals are available at Disneyland Resort. Guests can rent strollers at designated locations within the park, making...

Is there parking available at Disneyland Resort?

Yes, there is parking available at Disneyland Resort. The parking facilities include both the Mickey and Friends Parking Structure...

Are there any special accommodations for guests with disabilities?

Disneyland Resort is committed to providing an inclusive and accessible experience for all guests, including those with disabilities. For guests with mobility disabilities, Disneyland provides accessible attractions, transportation services, and guest relations locations. Many ride queues are equipped with accommodations, and wheelchair rentals are available throughout the parks. Additionally, guests may bring their own mobility devices. For guests with hearing impairments, Disneyland offers assistive listening devices at numerous attractions and venues. The use of sign language interpreters can also be arranged for specific experiences, allowing for a more seamless visit. Visual accommodations are in place as well, including braille signage, tactile maps, and Cast Members trained to assist guests with visual impairments. Guests who require additional support may benefit from the Disability Access Service, which provides an alternative for queuing in line, allowing guests to enjoy other attractions while waiting. It is important for guests to review the specific accommodations available for their needs by visiting the official Disneyland website. There, comprehensive details and current information on accessibility features can be found to help make any visit to this magical destination as enjoyable as possible....

Can I bring my pet to Disneyland Resort?

Disneyland Resort has a policy regarding pets that is important to consider before your visit. Generally, pets are not permitted within For those traveling with pets, Disneyland Resort does offer certain accommodations. There are nearby pet boarding facilities and kennels conveniently located outside the park where pets can be cared for while guests enjoy their day. It is always a good idea to plan ahead and make arrangements for your pet's care. For further details, guests may refer to Disneyland's current web page, which provides specific information and tips regarding pet policies and nearby pet services....

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