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D.R. Horton Customer FAQ

Top Answers & How-to Guides

What is D.R. Horton's Phone Number?

The question we are asked most often is about how to talk to D.R. Horton customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I take a virtual tour of a D.R. Horton home?

Yes, D.R. Horton offers virtual tours of their homes as a convenient way for potential buyers to explore different models and layouts...
Ask any question you have about D.R. Horton customer service, get an answer now.

Recent D.R. Horton Customer Questions

I have been in my Dr Horton house for 2 years and the air conditioning unit is not working.

We're sorry to hear about your air conditioning issue. D.R. Horton provides a one-year warranty for workmanship and materials and a two-year warranty for plumbing, electrical, heating, and air conditioning delivery systems. If you're still within that two-year period, you may be covered for repairs under the warranty. To schedule an inspection or repair, please use the warranty service request feature offered by your local D.R. Horton division which can be found on the specific page for your region on the D.R. Horton website. We recommend contacting them soon to help resolve your issue.
Asked Apr 30, 2024 11:16 PM

How do I find a paint color on the house built by DR Horton

To find a paint color on a house built by D.R. Horton, it's recommended to contact D.R. Horton's customer service directly for specific details about your home. Often, this information can be found in your homeowner's manual or closing documents provided at the time of purchase. Sadly, D.R. Horton does not provide a public database for individual home specifications, including paint colors. If those methods don't work, you might try matching the color with a paint swatch at a local home improvement store.
Asked Mar 27, 2024 6:55 AM

Help me with my D.R. Horton customer service issue

Company Background

How long has D.R. Horton been in business?

D.R. Horton has been in business since 1978. Founded by Donald R. Horton in Fort Worth, Texas, the company began its journey as a small...

Where are D.R. Horton homes located?

D.R. Horton homes are located in numerous regions across the United States. The company operates in various states, providing a wide...

Home Features

What types of homes does D.R. Horton build?

D.R. Horton is known for its diverse range of home styles and designs, catering to a variety of needs and preferences. The company The single-family homes built by D.R. Horton typically vary in size and layout, ranging from smaller, more affordable models to larger, more luxurious options. This assortment allows potential homeowners to find a home that meets their specific preferences for space, design, and budget. Many of the homes come equipped with modern amenities, energy-efficient features, and customizable options, allowing buyers to tailor their new home to fit their lifestyle. In addition to traditional residential structures, D.R. Horton is known for constructing homes in various architectural styles, including contemporary, craftsman, and traditional designs. This variety ensures that potential buyers can select from homes that align with their aesthetic tastes. D.R. Horton operates in various regions across the United States, and the specific offerings may vary depending on the location. Prospective homeowners can explore the available models and features in their area by visiting D.R. Horton's website, which provides detailed information about current communities and the types of homes being built. It is always recommended to look up the latest offerings directly on the website for the most accurate information regarding home types and designs....

Can I customize the features of a D.R. Horton home?

Yes, D.R. Horton offers a variety of customization options for their homes, allowing buyers to personalize certain features to suit The level of customization may vary based on the community and specific home design chosen. D.R. Horton often provides buyers with options for upgrading kitchen appliances, cabinetry, countertops, flooring, and bathroom fixtures. Additionally, buyers may have the opportunity to select energy-efficient features and smart home technology to enhance their new home. It is important to note that while customization options are available, they may be subject to timing and availability, depending on where the home is in the construction process. Therefore, it is advisable for interested buyers to explore the available options early in their home buying journey. For detailed information regarding specific homes and customization opportunities, prospective buyers can refer to the current web page for D.R. Horton, where they may find resources and contact information to assist them further. Overall, D.R. Horton strives to create homes that meet the unique needs and desires of their customers....

Do D.R. Horton homes come with energy-efficient features?

D.R. Horton places significant emphasis on building energy-efficient homes, which are designed to reduce energy consumption and promote Moreover, D.R. Horton's commitment to energy efficiency is often reflected in their adherence to various energy codes and standards, such as the Energy Star certification. This certification signifies that the homes meet strict energy efficiency guidelines established by the U.S. Environmental Protection Agency. Homebuyers should find that D.R. Horton offers various options depending on the specific community and home model. For those interested in specific energy-efficient features or upgrades available at a particular site, it may be helpful to explore the current web page related to D.R. Horton homes or contact them directly for more detailed information. Overall, energy efficiency is a prominent aspect of D.R. Horton’s building philosophy, aimed at providing homeowners with comfort and savings....

Construction Details

What is the warranty on a D.R. Horton home?

D.R. Horton typically provides a limited warranty on their homes, which is designed to cover specific aspects of the home for a designated Homeowners should ideally review their warranty documents for detailed information on what is included, any exclusions, and the procedures for claiming warranty service. D.R. Horton typically emphasizes the importance of customer satisfaction and encourages homeowners to address any concerns they may have regarding warranty issues. This can usually be done through the warranty service process outlined in those documents. For the most accurate and up-to-date information regarding warranty terms specific to a home, it is advisable to visit the D.R. Horton website, where one can find additional resources and contact information if needed....

What is the typical timeline for construction of a new D.R. Horton home?

The typical timeline for the construction of a new D.R. Horton home can vary depending on several factors, such as the size of the Initially, the foundation is excavated and poured, which usually takes a few weeks. After the foundation is set, the framing stage commences, followed by the installation of roofing and exterior siding. This phase can also take several weeks. Once the exterior of the home is complete, the interior work begins, including plumbing, electrical, and HVAC installation, followed by insulation and drywall. After the interior framing is complete, finishing touches like cabinetry, flooring, and painting are added, which can take approximately one to two months. Finally, before the home is ready for occupancy, a final inspection is conducted to ensure everything meets local building codes and quality standards. It is important to keep in mind that while these timeframes are typical, they might be affected by unforeseen circumstances. For more specific information related to individual communities or homes, one may want to check the current web page as it may have more detailed updates and timelines....

Pricing and Financing

What is the price range of D.R. Horton homes?

D.R. Horton offers a wide variety of homes to cater to different budgets and preferences. As of October 2023, the price range for D.R. It is important to note that D.R. Horton develops homes across various markets, and pricing can significantly differ depending on the specific region and local real estate trends. Additionally, D.R. Horton regularly introduces new communities and designs, which can also affect pricing. For the most accurate and up-to-date information regarding specific homes and their prices, it is advisable to visit the official D.R. Horton website, where you can explore current listings and communities. If someone has a specific region in mind, they can often find detailed information about available homes directly on the website....

Does D.R. Horton provide financing options?

D.R. Horton offers a variety of financing options to assist home buyers in making their purchase easier and more manageable. They typically In addition to standard loan types, D.R. Horton often provides access to current promotions or incentives that may reduce monthly payments or assist with closing costs. Their mortgage professionals aim to guide buyers through the financing process, addressing questions and concerns while aiming to simplify the experience. For specific financing details, including current rates, terms, or promotions, it is advisable to visit the D.R. Horton website. There, potential buyers can explore available options and find contact information to reach out to representatives directly for personalized assistance....

Does D.R. Horton offer any incentives or promotions?

D.R. Horton periodically offers various incentives and promotions to enhance the home buying experience for prospective homeowners. It is important for potential homebuyers to stay informed about the specific incentives available in their desired area, as they may vary considerably across different regions. For the most accurate and up-to-date information regarding promotions and incentives, individuals should refer to the D.R. Horton website or the specific community pages where they are interested in purchasing a home. These resources typically include details about current offers and how they can benefit buyers in their journey toward homeownership. Visitors should regularly check these pages as new promotions may be introduced frequently to accommodate changing market conditions....

What financing options are offered by D.R. Horton?

D.R. Horton provides a variety of financing options to accommodate different homebuyers' needs. One of the primary offerings is the Furthermore, D.R. Horton often collaborates with a network of preferred lenders who can offer tailored financing solutions, competitive interest rates, and promotional incentives. These lenders can also guide buyers through the pre-approval process, which is a crucial step in home purchasing. It is worth noting that D.R. Horton may provide promotional financing incentives or special programs for first-time homebuyers or specific communities, which can make home ownership more accessible. For the most accurate and detailed information regarding current financing options, it is advisable to check D.R. Horton's official website or contact a local sales office. They regularly update their financing programs to reflect market conditions and available opportunities, ensuring potential buyers have access to the best financing solutions for their new homes....

Community Features

Are D.R. Horton communities pet-friendly?

D.R. Horton communities vary in their pet policies depending on the specific development and its location. Generally, many D.R. Horton...

Can I take a virtual tour of a D.R. Horton home?

Yes, D.R. Horton offers virtual tours of their homes as a convenient way for potential buyers to explore different models and layouts...
We look to the D.R. Horton issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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