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Crunchyroll App Customer FAQ

Top Answers & How-to Guides

How do I Contact Crunchyroll App Customer Service?

The question we are asked most often is about how to talk to Crunchyroll App customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I cancel my Crunchyroll subscription?

To cancel a Crunchyroll subscription, the user typically needs to follow a few straightforward steps. It is important to note that Generally, users can log into their Crunchyroll account on the website, navigate to their account settings, and look for the subscription or billing section. There, they will usually find an option to manage their subscription, which includes the ability to cancel it. Users should ensure that they follow all prompts and confirm the cancellation to avoid any future charges. If the subscription was purchased through other platforms, such as iTunes or Google Play, users would need to cancel it through that specific service. For the most accurate and detailed instructions, users may want to consult the current web page on the Crunchyroll site, which may also provide contact information for further assistance if needed....

How do I create an account on Crunchyroll?

Creating an account on Crunchyroll is a straightforward process. First, you need to visit the Crunchyroll website or open the Crunchyroll If you decide to use your email, you will need to enter your email address, create a password, and provide some basic information, such as your username. After filling out the required fields, you will typically need to agree to Crunchyroll's terms of service and privacy policy. Once you complete the registration process, you may receive a confirmation email. Be sure to follow any instructions provided in that email to verify your account. For detailed steps or any specific issues, you may want to check the current web page for more information....
Ask any question you have about Crunchyroll App customer service, get an answer now.

Recent Crunchyroll App Customer Questions

Crunchyroll won't open on switch

We're sorry to hear you're having difficulties. Ensure your Nintendo Switch is updated to the latest system version. Try to relaunch the app after closing it completely. If that doesn't work, uninstalling and reinstalling the Crunchyroll app might help. Additionally, check your internet connection to make sure it's steady and strong enough to support streaming. If none of these suggestions help, there might be a temporary issue with the service itself.
Asked Apr 8, 2024 3:03 PM

I can’t subscribe to the premium version

If you are experiencing difficulties subscribing to the premium version of Crunchyroll, it might be due to several reasons. Ensure your payment method is accurate and up-to-date with no issues from your bank. Check if your internet connection is stable. Also, ensure the version of your Crunchyroll app is the latest by checking the app store for updates. If you have done all these and still can't subscribe, try uninstalling and reinstalling the app. You can also try subscribing via the Crunchyroll website instead of the app.
Asked Apr 7, 2024 4:26 AM

Come faccio a disdire l'abbonamento?

Puoi annullare il tuo abbonamento Crunchyroll seguendo questi passaggi: 1. Vai al sito web Crunchyroll e accedi al tuo account. 2. Fai clic sull'icona del tuo profilo nell'angolo in alto a destra. 3. Seleziona "Impostazioni account" dal menu a tendina. 4. Sul lato sinistro, clicca su “Premium Membership Status”. 5. Infine, clicca sull'opzione "Cancel Membership" e segui le istruzioni per completare l'annullamento. Ricorda che cancellare l'abbonamento ti impedirà di fruire dei benefici riservati ai membri premium una volta terminato il tuo periodo di fatturazione corrente.
Asked Mar 19, 2024 11:30 AM

Cannot register when I enter my email address it tells me to reenter a valid email address

It sounds like an error is occurring when you're trying to register. Please double-check if you've entered your email address correctly without any spaces or special characters (...@yahoo.com, not ...@ yahoo. com). If you're doing this on a mobile device, auto-correct can sometimes interfere. If you're confident that the email address is correct and you're still having issues, try clearing your browser cache or using a different browser entirely. If issue still persists, it could be a problem with the Crunchyroll App. Try deleting and reinstalling the App.
Asked Mar 3, 2024 6:03 AM

Help me with my Crunchyroll App customer service issue

Support and Reporting

What are the subscription options for Crunchyroll?

Crunchyroll offers several subscription options designed to cater to different viewing preferences and needs. As of the latest information One of the primary options is the Crunchyroll Fan subscription. This plan provides subscribers with ad-free viewing, access to the full library of anime, and simulcasts the same day as Japan. It also includes the ability to stream on multiple devices and the functionality to download episodes for offline viewing. Another option is the Crunchyroll Mega Fan subscription. This option includes all the benefits of the Fan subscription, but it also allows users to stream on up to four devices simultaneously, which can be advantageous for families or groups. Additionally, this plan usually includes special discounts on Crunchyroll merchandise and other events. Finally, there is a Premier subscription, which is aimed at those who want the absolute best experience possible. This plan includes everything already mentioned, with the added benefit of exclusive access to certain titles that may not be available with the lower-tier subscriptions. It is important for users to check Crunchyroll's official website for the most current information on subscription plans, pricing, and the specific features included with each plan as these details can change....

How can I report an issue with the Crunchyroll app?

To report an issue with the Crunchyroll app, users should first identify the nature of the problem they are experiencing. This could Once this information is compiled, users can look for solutions or guidance directly on the Crunchyroll app's support pages or help section. These resources often contain useful troubleshooting tips that could resolve the problem without the need for further action. Should the issue persist, the Crunchyroll app typically provides a way to report problems through their official website or in-app support features. Users seeking assistance can usually find contact information by navigating to the “Help” or “Support” section of the app or the Crunchyroll website. Here, there may be options to submit a ticket or chat with a support agent. It is advisable to provide detailed information, including the steps taken prior to encountering the issue, to facilitate a swift resolution....

Content Availability

Are there any restrictions on content based on my location?

Yes, there are content restrictions based on your location when using the Crunchyroll App. This is primarily due to licensing agreements Crunchyroll has secured licensing rights for various titles, which means that their availability hinges on the specific agreements that Crunchyroll has established with content providers and distributors. Therefore, while some users may enjoy a broad selection of anime and manga, others may find that certain titles are missing from their library. In addition, some content may have region-specific release dates, meaning that what is available in one area might not be accessible in another until a later time. This can also lead to some shows being available for a limited time or only during specific promotional periods. To check which content is available in your region, it is a good idea to explore the Crunchyroll App itself, where the user interface will typically reflect the titles available based on your location. For more detailed information and updates, one might consider looking at Crunchyroll’s official website, which often provides insight into their licensing agreements and available content by region....

What anime shows are currently available on Crunchyroll?

Crunchyroll offers a vast and diverse library of anime series that cater to a wide array of tastes and preferences. As of October 2023, In addition to these well-known series, Crunchyroll also showcases various genres, ranging from romance and slice of life to action and horror. Viewers can discover shows like "Attack on Titan," "Tokyo Revengers," and "The Rising of the Shield Hero," among many others. It is worth noting that Crunchyroll frequently updates its library, introducing new titles every season. Therefore, avid anime enthusiasts can often find exclusive shows that may not be available on other platforms, including simulcasts of the latest airing episodes. For the most accurate and up-to-date information regarding the specific titles currently available on Crunchyroll, it is advisable to visit their official website. There, fans can browse the complete library and better understand the variety of content that Crunchyroll has to offer. Whether a viewer is a seasoned fan or a newcomer, Crunchyroll's extensive collection provides something for everyone to enjoy....

Can I watch Crunchyroll content for free?

Crunchyroll offers a variety of content that can be enjoyed for free, albeit with some limitations. Users can access a selection of The free version of Crunchyroll allows users to explore a range of genres and titles, making it an excellent way for newcomers to discover anime and the platform itself. For those who wish to enjoy an ad-free experience, access to the latest episodes, and additional features such as offline viewing, a premium subscription would be necessary. For the most accurate and up-to-date information regarding what is available to free users or the benefits of upgrading, it may be helpful to check the official website of Crunchyroll....

Does Crunchyroll have simulcast episodes?

Yes, Crunchyroll does offer simulcast episodes for many anime titles. Simulcast refers to the practice of streaming episodes shortly Crunchyroll typically announces its simulcast lineup at the beginning of each season, which includes a variety of shows across different genres. The availability of simulcast episodes can depend on various factors, including licensing agreements and regional restrictions. Once the schedule is revealed, subscribers can look forward to enjoying fresh episodes without the long wait often associated with more traditional viewing methods. For the latest information regarding simulcast titles and release schedules, it is advisable to check the Crunchyroll website directly, as it provides up-to-date details on current and upcoming anime offerings....

App Features

What devices support the Crunchyroll app?

The Crunchyroll app is designed to be compatible with a variety of devices, providing users with the flexibility to enjoy their favorite Furthermore, the app is available on select streaming devices such as Roku, Amazon Fire TV, and Apple TV, enabling easy access to Crunchyroll content in the living room. Smart TVs from brands such as Samsung and LG also support the app, allowing users to stream directly on their television without the need for additional devices. The Crunchyroll website itself is accessible through most web browsers on desktop and laptop computers, ensuring that users can enjoy all available content regardless of their preferred device. For the most up-to-date information regarding supported devices, it is advisable to check the current web page of Crunchyroll, as device compatibility may evolve over time. This way, users will have access to the latest updates and enhancements regarding the app and its availability on different platforms....

Is there a mobile app for Crunchyroll?

Yes, there is a mobile app for Crunchyroll available for both iOS and Android devices. The app allows users to stream a wide variety...

Can I download episodes to watch offline on Crunchyroll?

Yes, Crunchyroll offers a feature that allows users to download episodes for offline viewing, but it is important to note that this Once a user has a premium account, they can easily download episodes by navigating to the specific title and selecting the download option. It is advisable to ensure there is enough storage space on the device to accommodate the downloaded content. Additionally, users should be aware that downloaded episodes typically have a time limit for how long they can be stored offline, which may vary depending on the title. To find specific instructions on how to utilize the download feature, users may refer to the current web page or the help section of the Crunchyroll App....

What languages are available for subtitles on Crunchyroll?

Crunchyroll offers a variety of subtitle languages to enhance the viewing experience for its diverse audience. While the primary language The exact availability of these languages can vary based on the region, licensing agreements, and the specific title. When watching a show on Crunchyroll, viewers can typically find subtitle options in the player's settings. This feature allows fans to select their preferred language for subtitles, making it easier to enjoy the content they love. To view the latest updates on subtitle availability or to check specific titles, it is always a good idea to explore the application's current web page or support section. This approach ensures that you get the most accurate and up-to-date information regarding subtitle options for the series you are interested in watching....

Account Management

How do I cancel my Crunchyroll subscription?

To cancel a Crunchyroll subscription, the user typically needs to follow a few straightforward steps. It is important to note that Generally, users can log into their Crunchyroll account on the website, navigate to their account settings, and look for the subscription or billing section. There, they will usually find an option to manage their subscription, which includes the ability to cancel it. Users should ensure that they follow all prompts and confirm the cancellation to avoid any future charges. If the subscription was purchased through other platforms, such as iTunes or Google Play, users would need to cancel it through that specific service. For the most accurate and detailed instructions, users may want to consult the current web page on the Crunchyroll site, which may also provide contact information for further assistance if needed....

How do I create an account on Crunchyroll?

Creating an account on Crunchyroll is a straightforward process. First, you need to visit the Crunchyroll website or open the Crunchyroll If you decide to use your email, you will need to enter your email address, create a password, and provide some basic information, such as your username. After filling out the required fields, you will typically need to agree to Crunchyroll's terms of service and privacy policy. Once you complete the registration process, you may receive a confirmation email. Be sure to follow any instructions provided in that email to verify your account. For detailed steps or any specific issues, you may want to check the current web page for more information....

What should I do if I forget my Crunchyroll password?

If a user forgets their Crunchyroll password, there is a simple process to reset it. The user should first navigate to the Crunchyroll...

How do I change my payment method on Crunchyroll?

To change a payment method on Crunchyroll, users typically begin by logging into their account on the Crunchyroll website. Once logged After selecting the payment method management option, users can usually add a new payment method or update their existing one. This may involve entering new credit or debit card details or selecting a different payment provider if that option is available. It is important to ensure that all entered information is accurate to avoid any disruption in service. Once the changes are made, users should save the updated settings. To verify the changes, users can usually return to the payment section to confirm that the new information is displayed correctly. If users need assistance, they might consider looking at the FAQ section on the Crunchyroll website for further details on managing accounts and subscriptions....

Can I gift a Crunchyroll subscription?

Yes, gifting a Crunchyroll subscription is indeed possible. Crunchyroll provides an option for users to purchase gift subscriptions...
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