Churchill Downs, Inc. Customer FAQ

Churchill Downs offers a variety of parking options to accommodate guests attending events at the racetrack. General parking is available...

Yes, Churchill Downs does maintain a lost and found service to assist patrons who may have misplaced items during their visit. The...

Churchill Downs offers a variety of special access and VIP options for its events, ensuring an enhanced experience for guests. These...

Churchill Downs, Inc. typically has specific policies regarding outside food and beverages for their racetracks, including Churchill...

Churchill Downs typically allows guests to bring their own lawn chairs or blankets to enhance their experience while enjoying the races....

Attending races at Churchill Downs is a delightful experience, and the dress code reflects the excitement and tradition of horse racing. In the more upscale areas, such as the Turf Club and certain premium seating options, patrons may want to dress in business casual or chic attire, which can include suits, ties for men, and dressy outfits for women. It is beneficial to be mindful of the weather, as conditions can change, and wearing appropriate footwear is a must, given that attendees might walk on grass or uneven surfaces. For the most current and detailed information regarding the dress code, it is advisable to check the official website of Churchill Downs, where updates and specifics can be found....

Churchill Downs maintains a list of prohibited items to ensure the safety and enjoyment of all guests attending events such as the...

Churchill Downs typically does not permit pets on its premises, as the racetrack strives to maintain a safe and comfortable environment...

Yes, children are allowed to attend races at Churchill Downs. The racetrack is a family-friendly venue and provides opportunities for...

Yes, Churchill Downs, Inc. imposes specific age restrictions regarding betting on races. Generally, individuals must be at least eighteen...

Churchill Downs Racetrack has specific policies regarding photography and the use of cameras during race events. Generally, guests...

Yes, there is a seating chart available for Churchill Downs Racetrack. The seating chart provides valuable information regarding the...

Placing bets at Churchill Downs can be an exciting experience, and the process is designed to be user-friendly for both new and seasoned Bettors can place their bets at the ticket windows located throughout the racetrack or through self-service betting terminals, which are often available for convenience. The process usually involves selecting the race number, the horse’s number, and the bet type on the terminal or communicating these details with a clerk at the window. Churchill Downs also offers online and mobile betting options, allowing for greater flexibility. It is always a good idea to visit their website for the most up-to-date information on betting processes, rules, and any promotional opportunities....

Churchill Downs is renowned for hosting a variety of exciting events throughout the year, appealing to both horse racing enthusiasts Additionally, the racetrack offers special events such as family-friendly gatherings, culinary experiences, and themed race days, which enhance the overall experience for visitors. For a complete schedule of events, including specific race dates and special themed occasions, it is advisable to check the current web page for the most up-to-date information....