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Cabela's Customer FAQ

Top Answers & How-to Guides

What is Cabela's's Phone Number?

The question we are asked most often is about how to talk to Cabela's customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order on the Cabela's website?

No, it is not necessary to create an account in order to place an order on the Cabela's website. Customers have the option to check...

Are there seasonal sales or events at Cabela's?

Cabela's typically hosts a variety of seasonal sales and events throughout the year, providing customers with excellent opportunities Special events, such as outdoor expos or workshops, may also take place at local Cabela's stores, where customers can participate in activities like fishing clinics or hunting safety courses. These events are designed to enhance the overall outdoor experience for enthusiasts of all skill levels. To stay informed about upcoming sales and events, it is advisable to check the current web page of Cabela's, where updated information can be found, along with details on promotions and store events....
Ask any question you have about Cabela's customer service, get an answer now.

Order Management

How Do I Change the Shipping Address on My Cabela's Order?

When ordering from Cabela's, you want to make sure the shipping address is correct and best suits your needs. If you need to change...

How can I track my order?

To track an order from Cabela's, customers can visit the official website and navigate to the order tracking section, which is usually By clicking on the provided tracking link, customers will be redirected to the carrier's website, where detailed shipping information and the latest updates on their order will be available. It is important to note that tracking information may take some time to update after an order has been placed, especially if it has just shipped. For the most accurate and current details, it is helpful to refresh the tracking page after a short period. Customers seeking additional assistance may find contact information listed on the current website as well....

Can I cancel my Cabela's order?

Cabela's does allow customers to cancel their orders, but there are specific conditions that apply. Generally, orders can only be canceled For the most accurate information regarding order cancellations and the current policies in place, it is advisable to check the Cabela's website. There, customers can find specific details on order management and cancellation processes. It is always best to consult the most recent information to ensure a smooth experience....

Do I need an account to place an order on the Cabela's website?

No, it is not necessary to create an account in order to place an order on the Cabela's website. Customers have the option to check...

Returns and Refunds

What is Cabela's return policy?

Cabela's return policy is designed to provide customers with flexibility and satisfaction when it comes to their purchases. Generally, To initiate a return, customers should ensure that the item is in its original packaging, includes all accessories, and comes with a receipt or proof of purchase. This helps expedite the returning process. If a customer does not have the original packaging or receipt, Cabela's may still accept the return, but it could be subject to different criteria or restocking fees. Cabela's also provides the option for customers to return items purchased online either via mail or at a physical store location, which can be very convenient. Additionally, customers should review the specific details of their return, including any potential shipping costs associated with returning an item by mail. For the most accurate and current information regarding Cabela's return policy, it is wise to check their official website where they provide detailed guidance and updates....

How long does it take to receive a refund for a returned item?

The time it takes to receive a refund for a returned item at Cabela's generally depends on various factors, including the payment method...

Can I return an item I bought online to a Cabela's store?

Yes, customers can return items purchased online to a Cabela's store. This convenient option allows for easy exchanges or refunds without Additionally, it is important to be mindful of return policies, as certain items may have specific guidelines, such as restrictions on returns after a certain period or limitations on returned equipment used in outdoor activities. To ensure a smooth return process, it may be beneficial to review the return policy details on the Cabela's website or inquire at the store for any particular requirements....

Payments and Pricing

What payment methods are accepted on the Cabela's website?

Cabela's offers a variety of payment methods to accommodate the preferences of their customers when shopping online. Generally, customers For customers who prefer digital payment options, Cabela's website sometimes allows for the use of PayPal for online transactions, providing an added layer of convenience and security. To ensure the most accurate and up-to-date information regarding payment methods, it is advisable to visit the current Cabela's website. There, customers can find specific details and any potential changes to accepted payment options....

What is Cabela's price match policy?

Cabela's has a price match policy designed to ensure that customers receive the best possible price on their purchases. According to Customers are encouraged to be prepared with the necessary documentation when seeking a price match. This can include advertisements or online listings showing the competitor's lower price. It is important to note that the price match does not apply to clearance items, special offers, or items sold on auction sites. Additionally, Cabela's price match policy often extends to their own prices, meaning that if a customer finds a lower price at a Cabela's location or online store, the price difference can be addressed as well. For the most accurate and current details regarding the terms and conditions of the price match policy, it is best to refer to their official website, where the full policy can be found....

Are there any discounts or promotions available at Cabela's?

Cabela's frequently offers various discounts and promotions to enhance the shopping experience for their customers. These can range Additionally, Cabela's often provides coupons that can be utilized in-store or online for further savings. Checking the current web page is the best way to stay informed about the latest promotions, as these offers can change periodically. It may also be beneficial to sign up for Cabela's newsletters or emails, as subscribers sometimes receive exclusive offers and early notifications about upcoming sales events. By regularly visiting the Cabela's website or checking promotional signage in-store, customers can take full advantage of potential savings opportunities....

Can I buy a Cabela's gift card online?

Cabela's does offer the option to purchase gift cards online. Customers can visit their official website to find gift card options,...

Product Information

What is the warranty for Cabela's products?

Cabela's offers a range of warranties for its products, which can vary based on specific categories and types of items. Generally, For apparel, outdoor gear, and certain accessories, the warranty duration is often a specific period, such as one year from the date of purchase. For more specialized equipment, such as firearms or electronics, warranties may differ and can sometimes extend longer, depending on the manufacturer's terms. Cabela's also frequently partners with manufacturers who may provide their own warranties, which can add layers of coverage for certain items. It is important for customers to retain their purchase receipts as proof of purchase to facilitate any warranty claims. Furthermore, it is advisable to check the specific warranty policy applicable to each product at the time of purchase to understand any limitations or exclusions that may exist. Customers can review warranty details on the product packaging or Cabela's website for the most accurate and current information. For any inquiries regarding warranties or specific products, it may be beneficial to visit the appropriate sections of the website, where further information can be found....

What is the best way to care for my Cabela's gear?

Caring for outdoor gear purchased from Cabela's is crucial to ensure its longevity and performance. The best way to care for this gear For items such as tents and sleeping bags, ensure they are dried thoroughly before storage to prevent mold and odor. It is also a good idea to store gear in a cool, dry place, away from direct sunlight, which can weaken the materials over time. For more specialized equipment, such as fishing rods or firearms, regular inspections and maintenance are needed to ensure optimal functionality. Cabela's also offers specialized care products, such as waterproofing treatments or lubricant sprays, which can greatly enhance the lifespan of certain items. Looking on the current web page may provide additional detailed care tips that pertain to specific Cabela's gear you own....

What is Cabela's warranty policy on firearms?

Cabela's warranty policy on firearms typically covers defects in materials and workmanship under normal use for a specific period. Generally, Cabela's does recommend that customers retain their original purchase receipt, as it serves as proof of purchase and may be required when initiating a warranty claim. Customers are also expected to notify Cabela's or the manufacturer of any defects as soon as possible. It is advisable to familiarize oneself with the specific warranty details provided by the manufacturer of the firearm in question. Some items, such as those that have been used improperly, altered, or subjected to abuse or neglect, may not be covered under the warranty. Cabela's stands by the quality of the products they carry, and they strive to ensure that customers are satisfied with their purchases. For the most accurate and current information regarding warranty policies, including any specific provisions or exclusions, it would be a good idea to look at the firearm's product page on the Cabela's website or consult the documentation that came with the firearm at the time of purchase....

Membership and Promotions

What are the benefits of signing up for a Cabela's club membership?

Signing up for a Cabela's club membership offers several attractive benefits for outdoor enthusiasts and shoppers. One of the primary Moreover, Cabela's club members typically gain early access to sales events, allowing them to get ahead of the crowd and secure popular items before they sell out. Membership often includes personalized offers tailored to individual shopping habits, meaning that members can enjoy promotions that are relevant to their specific interests, whether in fishing, hunting, or camping. Lastly, there are opportunities for members to participate in exclusive clubs, events, and community activities that enhance the outdoor experience and foster connection with like-minded individuals. For precise information regarding the current membership perks and any updates, it may be helpful to visit the official Cabela's website....

How do I apply for a Cabela's credit card?

Applying for a Cabela's credit card is a straightforward process. First, one can visit the Cabela's website and navigate to the credit The application typically requires personal information such as name, address, Social Security number, and income details to assess creditworthiness. It is important to ensure that all information is entered accurately to avoid delays in processing. Once the application is submitted, individuals generally receive a decision quite quickly, often within a few minutes. Should you need assistance during the application, current information about contacting customer service can usually be found on the website. The Cabela's credit card can offer various benefits, including rewards for purchases, making it a popular choice among outdoor enthusiasts....

Are there seasonal sales or events at Cabela's?

Cabela's typically hosts a variety of seasonal sales and events throughout the year, providing customers with excellent opportunities Special events, such as outdoor expos or workshops, may also take place at local Cabela's stores, where customers can participate in activities like fishing clinics or hunting safety courses. These events are designed to enhance the overall outdoor experience for enthusiasts of all skill levels. To stay informed about upcoming sales and events, it is advisable to check the current web page of Cabela's, where updated information can be found, along with details on promotions and store events....

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