Updated

Busey Bank Customer FAQ

Top Answers & How-to Guides

What is Busey Bank's Phone Number?

The question we are asked most often is about how to talk to Busey Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I open a new account?

To open a new account with Busey Bank, you will first want to visit their official website. There, you will find detailed information Once you decide on the type of account you wish to open, you typically have the option of starting the application process online. You will need to provide personal information such as your name, address, date of birth, and social security number. Additionally, you may need to provide identification and proof of your address. If you prefer to open an account in person, you can locate a nearby Busey Bank branch using the branch locator on their website. It is advisable to gather your identification documents and any other necessary information before starting your application. For more specific details and guidance, you may refer to the current web page dedicated to opening new accounts on Busey Bank’s official site....

What types of accounts does Busey Bank offer?

Busey Bank offers a variety of account types to meet the diverse financial needs of its customers. For personal banking, individuals In terms of savings options, Busey Bank provides standard savings accounts that help customers save for short-term needs, as well as high-yield savings accounts that offer a higher interest rate for those looking to grow their savings over time. For longer-term savings goals, Busey may also have certificates of deposit, or CDs, which allow customers to lock in a fixed interest rate for a specified period, typically resulting in a higher rate of return compared to regular savings accounts. For business customers, Busey Bank offers business checking and savings accounts designed specifically for the needs of businesses. These accounts often come with features suited to manage business transactions efficiently, such as online banking options and access to commercial lending services. Furthermore, Busey Bank may also provide options for investment accounts, retirement accounts, and other specialized savings programs aimed at helping customers achieve their financial goals. For the most current information regarding the specific types of accounts offered and their respective features, it is advisable to visit the official Busey Bank website, where potential customers can find detailed descriptions and terms for each account type....
Ask any question you have about Busey Bank customer service, get an answer now.

Recent Busey Bank Customer Questions

Can you get Euros for my European trip in August? If so, is there a fee? How far ahead do I need to

Yes, Busey Bank offers currency exchange services, including Euros for your European trip. There may be a fee associated with this service, so it's advisable to check with the bank for exact details. As for how far in advance you need to order, it's generally a good practice to request foreign currency at least a week in advance of your trip to ensure it arrives in time. We recommend contacting the bank directly to confirm these details.
Asked Jun 18, 2024 8:47 PM

Help me with my Busey Bank customer service issue

Account Management

How do I open a new account?

To open a new account with Busey Bank, you will first want to visit their official website. There, you will find detailed information Once you decide on the type of account you wish to open, you typically have the option of starting the application process online. You will need to provide personal information such as your name, address, date of birth, and social security number. Additionally, you may need to provide identification and proof of your address. If you prefer to open an account in person, you can locate a nearby Busey Bank branch using the branch locator on their website. It is advisable to gather your identification documents and any other necessary information before starting your application. For more specific details and guidance, you may refer to the current web page dedicated to opening new accounts on Busey Bank’s official site....

What types of accounts does Busey Bank offer?

Busey Bank offers a variety of account types to meet the diverse financial needs of its customers. For personal banking, individuals In terms of savings options, Busey Bank provides standard savings accounts that help customers save for short-term needs, as well as high-yield savings accounts that offer a higher interest rate for those looking to grow their savings over time. For longer-term savings goals, Busey may also have certificates of deposit, or CDs, which allow customers to lock in a fixed interest rate for a specified period, typically resulting in a higher rate of return compared to regular savings accounts. For business customers, Busey Bank offers business checking and savings accounts designed specifically for the needs of businesses. These accounts often come with features suited to manage business transactions efficiently, such as online banking options and access to commercial lending services. Furthermore, Busey Bank may also provide options for investment accounts, retirement accounts, and other specialized savings programs aimed at helping customers achieve their financial goals. For the most current information regarding the specific types of accounts offered and their respective features, it is advisable to visit the official Busey Bank website, where potential customers can find detailed descriptions and terms for each account type....

What are the fees associated with a specific account?

Busey Bank offers a variety of accounts, and the fees associated with each account can vary based on the type of account and its features. It is important for customers to review the specific account details to understand all associated fees clearly. Busey Bank typically provides a comprehensive fee schedule along with the account terms and conditions. This information can often be found on their official website, where potential customers can compare different account offerings and their respective fees. For the most accurate and up-to-date information about account fees, it is advisable to visit Busey Bank’s website directly. This will allow customers to access detailed descriptions of each account type and any applicable fees, ensuring they select the account that best fits their financial needs without unexpected charges....

What is Busey Bank's routing number?

Busey Bank's routing number can vary depending on the state and type of account. Typically, routing numbers are used to identify the...

Can I transfer funds between my Busey accounts?

Yes, customers can transfer funds between their Busey accounts with ease. Busey provides various options for account holders to manage...

What is Busey Bank's policy on overdrafts?

Busey Bank has established a clear policy regarding overdrafts that aims to provide flexibility and convenience to its customers. When Busey Bank also offers a variety of options for managing overdraft risks, including linking to a savings account or a line of credit, which can help cover transactions without the fee typically associated with overdrafts. The bank encourages customers to regularly monitor their account balances and keep track of their transactions to avoid any potential overdraft fees. For the most accurate and detailed information regarding Busey Bank’s specific overdraft policies, fees, and options, it is advisable to consult the current web page or refer to the account agreement provided upon account opening....

Online Banking

How do I access my online banking?

To access online banking for Busey Bank, a customer needs to visit the official Busey website. Once there, they can look for the "Online...

How can I reset my online banking password?

To reset an online banking password for Busey Bank, a user would typically need to navigate to the online banking portal on the Busey The user may be prompted to provide their identification details, such as their Busey Bank account number and possibly some personal information to verify their identity. After successfully verifying their information, the user can create a new password. It is important to choose a password that is strong and not easily guessed. For further assistance and specific instructions related to online banking security, users may find helpful information on the current Busey Bank website. This can ensure they receive up-to-date guidance tailored to their online banking needs....

What is Busey Bank's mobile banking app called?

Busey Bank's mobile banking app is simply called "Busey Mobile." This application is designed to provide customers with convenient...

Does Busey Bank offer mobile deposit services?

Busey Bank does indeed offer mobile deposit services, which allows customers to deposit checks conveniently using their smartphones Mobile deposit services can enhance banking flexibility, eliminating the need to visit a physical branch. However, there may be certain limits and guidelines associated with mobile deposits, such as daily and monthly deposit limits, as well as eligible check types. Customers are encouraged to familiarize themselves with these details to ensure a smooth experience. For the most accurate and current information regarding mobile deposit services and any specific requirements, it is advisable to check Busey Bank's official website or their mobile app, where such information will be readily available....

Banking Services

How do I order checks?

To order checks from Busey Bank, customers typically have a few convenient options. One of the most common ways is through Busey’s Additionally, customers may also contact their local Busey Bank branch directly for assistance. Bank representatives are trained to help with the check ordering process and can provide information on available styles and pricing. It is also a good idea to check Busey Bank's official website for the latest information on check ordering procedures, including any requirements or online resources that may facilitate the process. Checking the website can provide the most accurate and up-to-date information regarding ordering checks....

How can I apply for a loan?

To apply for a loan with Busey Bank, an individual would typically begin by determining the specific type of loan that best suits their The next step involves gathering the necessary documentation, which usually includes proof of income, employment verification, credit history, and other financial information relevant to the loan type. A clear understanding of one's credit score can also be beneficial, as it may influence the loan terms and interest rates available. Busey Bank offers various avenues for applying for a loan. Individuals can visit a local branch to speak with a loan officer who can guide them through the application process in person. Alternatively, Busey Bank provides an online application option, which can be a convenient choice for those who prefer to handle their financial matters from the comfort of their home. The online application process generally requires users to fill out a form that includes personal information, financial details, and the desired loan amount. It is important to ensure that all information is accurate and complete to facilitate a smoother approval process. After the initial application is submitted, the bank will review the application and the associated documentation. Following this review, the applicant may be contacted for additional information or clarification. For individuals looking for specific information on the loan application process or for access to the online application, it may be helpful to visit Busey's official website where current guidelines and contact information can be found....

What is Busey Bank's ATM network?

Busey Bank offers an extensive ATM network designed to provide convenient access to cash and banking services for its customers. Busey Furthermore, Busey Bank's ATMs offer a range of services beyond cash withdrawals, including balance inquiries and deposits, depending on the location and type of ATM. Customers can benefit from fee-free withdrawals at Allpoint ATMs, which can significantly enhance the banking experience by reducing incidental costs associated with using ATMs outside the bank's own network. For individuals looking for the most up-to-date information on specific ATM locations or availability, Busey Bank's website is a helpful resource. It can provide detailed information regarding ATMs, branch locations, and any additional services available, ensuring customers have a seamless banking experience....

How can I set up automatic payments?

Setting up automatic payments with Busey Bank is a convenient way to ensure that bills are paid on time without having to remember You will typically need to provide details such as the amount to be paid, the payment frequency, and the due date for each payment. It may also be necessary to enter the payee's information, such as their bank account details if you are paying a third party. After entering all required information, review the details to ensure everything is correct, and confirm the setup of the automatic payment. It is also important to monitor your account and payments regularly to ensure they are being processed as intended. For specific guidelines or troubleshooting, be sure to check the current Busey Bank website for more detailed information or assistance....

What should I do if I suspect fraud on my account?

If you suspect fraud on your account with Busey Bank, it is essential to act quickly to protect your financial information and prevent Next, stop all further transactions related to the suspected fraud. If you notice unauthorized charges or withdrawals, it is advisable to change your online banking password immediately to secure your account. This change can help prevent any additional unauthorized access. While it is vital to take these preliminary steps, you should also monitor your account closely for any further suspicious behavior. Busey Bank generally has protocols in place for dealing with potential fraud, so it is important to inform them about your concerns as soon as possible. You can typically find specific contact information on their current web page, which would allow you to reach out to their customer support or fraud department for assistance. They will guide you through the process of reporting the fraudulent activity and may help you in taking additional measures, such as freezing your account or investigating the transactions in question. Remember to document any communication you have with Busey Bank regarding the fraud, as this information may be beneficial in resolving the issue....
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated