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Buick Customer FAQ

Top Answers & How-to Guides

What is Buick's Phone Number?

The question we are asked most often is about how to talk to Buick customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I lease a Buick vehicle?

Yes, leasing a Buick vehicle is an option available to customers interested in driving a new model without the long-term commitment...
Ask any question you have about Buick customer service, get an answer now.

Recent Buick Customer Questions

Letter of conformity so I can import my Buick from Canada to the USA

When importing a Buick vehicle from Canada to the USA, it's essential to obtain compliance documentation that verifies the vehicle meets U.S. safety, bumper, and emission standards. This could potentially be a letter of conformity. Unfortunately, not all vehicles produced for sale in Canada will comply with all U.S. standards. Therefore, you should contact the manufacturer or a registered importer to determine the exact requirements. Make sure to also check with the U.S. Customs and Border Protection to understand the importation process and necessary documents to avoid any issues.
Asked Mar 27, 2024 7:57 PM

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Assistance and Services

Does Buick Have Roadside Assistance?

You have roadside assistance program privilege if your Buick is within the confines of the powertrain warranty period. However, only...

How do I schedule a test drive?

To schedule a test drive for a Buick vehicle, individuals typically need to visit the official Buick website, where they can find relevant...

Where can I find the nearest Buick dealership?

To locate the nearest Buick dealership, individuals can visit the official Buick website at buick.com. Once on the site, there is typically...

Vehicle Maintenance

How Do I Check for Recalls on My Buick?

Searching if your Buick has a recall is made easy through the vehicle identification number. Typically, every car worldwide has a unique...

What is the warranty coverage for Buick vehicles?

Buick offers a comprehensive warranty coverage plan for its vehicles, aimed at providing peace of mind to owners. Generally, Buick Additionally, Buick provides roadside assistance for the same duration as the limited warranty, which can be very helpful in case of emergencies. Some specific components, such as the engine and transmission, may have even longer coverage periods. Buick vehicles may also come with added benefits like complimentary scheduled maintenance for the first visit, depending on the specific model and year. It is advisable for owners to review the warranty booklet provided with their vehicle for detailed information and any variations based on the model year. For the most current warranty information, it is beneficial to visit the official Buick website, where the details and coverage can be found in full....

How often should I service my Buick?

Buick generally recommends adhering to a regular maintenance schedule to ensure optimal performance and longevity of the vehicle. Typically,...

Vehicle Information

What are the available Buick models?

Buick offers a diverse lineup of models catering to different preferences and needs. As of the latest information available, the main In addition to the SUV offerings, Buick also features the Buick Regal, known for its sporty performance and elegant design, although it should be noted that the availability of the Regal may vary. Furthermore, Buick typically releases special editions and trims that may enhance the performance, style, and technology in these models. For the most accurate and updated information regarding the current Buick models and any potential future releases, it is advisable to visit the official Buick website....

What is the fuel efficiency of Buick vehicles?

Buick vehicles are known for their blend of performance, comfort, and fuel efficiency, making them a popular choice among consumers. For instance, the Buick Encore may offer fuel efficiency ratings in the range of approximately twenty-five to thirty-two miles per gallon, depending on the specific trim and driving conditions. On the other hand, larger models such as the Buick Enclave may have lower fuel efficiency ratings, typically ranging from around twenty to twenty-five miles per gallon, reflecting their larger size and increased power. It is important to note that these figures can also be influenced by a driver's habits, the type of fuel used, and maintenance. For the most accurate and up-to-date information on fuel efficiency for specific Buick models, exploring the current Buick website can provide detailed specifications and comparisons....

Does Buick offer any hybrid or electric models?

Buick does have a growing interest in hybrid and electric vehicles, aligning with the automotive industry's shift towards more sustainable The company envisions a future where electric and hybrid models will play a significant role in its product offerings. It is important to keep an eye on announcements from Buick regarding new models and technology innovations as they continue to develop their electric portfolio. For the latest information, including new releases and specifications of hybrid or electric models, it can be beneficial to explore the official Buick website or their current product pages. This will provide a comprehensive overview of what is currently available and what is planned for the future in terms of their hybrid and electric offerings....

Parts and Accessories

Can I order Buick parts online?

Yes, ordering Buick parts online is possible through various avenues. Buick offers a selection of genuine parts and accessories on...

What is the Buick Certified Pre-Owned Program?

The Buick Certified Pre-Owned Program is designed to provide buyers with additional confidence when purchasing a pre-owned Buick vehicle. Once a vehicle passes this rigorous inspection, it is backed by a limited warranty, which typically includes a 6-year or 100,000-mile powertrain limited warranty from the original in-service date, offering buyers peace of mind regarding the performance and reliability of their pre-owned Buick. Additionally, the program often includes a vehicle history report, which provides important information about the car's past, including prior accidents or title issues. Buick also offers a few added benefits within their Certified Pre-Owned Program, such as complimentary scheduled maintenance, 24-hour roadside assistance, and a trial subscription to SiriusXM radio. Overall, this program aims to provide excellent value for customers looking for a reliable and well-maintained pre-owned Buick vehicle. For more detailed information, it may be beneficial to consult the relevant section on the official Buick website....

Leasing and Buying

What is the Buick Infotainment System?

The Buick Infotainment System is an advanced platform that integrates entertainment, navigation, and communication features into Buick The Buick Infotainment System also often includes features such as Bluetooth connectivity for hands-free calling and audio streaming, as well as a built-in navigation system that provides routes, traffic updates, and points of interest. The touch screen display is designed to be intuitive, allowing users to easily navigate through different menus and options. Additionally, some models feature voice recognition technology, enabling drivers to access functions with simple voice commands for added convenience and safety. For specific functionalities or the latest updates regarding the Infotainment System, it is helpful to visit the official Buick website, where detailed information may be available....

Can I lease a Buick vehicle?

Yes, leasing a Buick vehicle is an option available to customers interested in driving a new model without the long-term commitment...
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