Updated

Austin Hearing Services Customer FAQ

Top Answers & How-to Guides

What is Austin Hearing Services's Phone Number?

The question we are asked most often is about how to talk to Austin Hearing Services customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I try different models before making a purchase?

Austin Hearing Services typically allows customers to try different hearing aid models before making a purchase. This trial period...
Ask any question you have about Austin Hearing Services customer service, get an answer now.

Hearing Aid Needs

How do I know if I need a hearing aid?

Determining whether you may need a hearing aid involves recognizing certain signs and symptoms associated with hearing loss. One common Another factor to consider is how your hearing loss may be impacting your social interactions and overall quality of life. If you find yourself avoiding social situations, feeling isolated, or experiencing frustration due to hearing difficulties, these are significant indicators that you should seek professional guidance. Austin Hearing Services provides comprehensive audiological assessments to evaluate your hearing capabilities. This examination can help determine the extent of your hearing loss and whether hearing aids would be beneficial. It is always a good idea to consult a hearing specialist to receive a thorough evaluation tailored to your individual needs. For more information, you may want to visit their website for contact details and additional resources....

Can I get a hearing aid without a prescription?

In general, it is advisable to obtain a hearing aid through a professional evaluation, as a prescription is typically required to obtain However, with recent changes in regulations, some over-the-counter hearing aids are available for purchase without a prescription. These devices are designed for individuals with mild to moderate hearing loss. Nevertheless, it is important to note that over-the-counter hearing aids do not replace the expertise of a specialist, who can provide personalized recommendations and adjustments. For those interested in exploring their options, Austin Hearing Services can provide valuable information and guidance on hearing aids and the necessity of evaluations. For specific details, it may be helpful to refer to their website....

What should I do if I'm not satisfied with my hearing aids?

If you find yourself dissatisfied with your hearing aids, it is essential to address the issue methodically. First, consider identifying Most hearing aid providers, including Austin Hearing Services, typically offer follow-up appointments to discuss any concerns. Scheduling a visit can be beneficial, as a hearing specialist can evaluate your hearing aids and make necessary adjustments. This may involve reprogramming the devices, fine-tuning settings, or even suggesting different styles or models better suited to your needs. If the dissatisfaction persists after these steps, inquire about their policies regarding returns or exchanges. Sometimes, there is a satisfaction guarantee period, during which you can explore alternative options. It is advisable to review the current web page for specific details on policies and services related to dissatisfaction with hearing aids....

Can I try different models before making a purchase?

Austin Hearing Services typically allows customers to try different hearing aid models before making a purchase. This trial period...

Hearing Aid Services

What services does Austin Hearing Services provide?

Austin Hearing Services offers a comprehensive range of services aimed at addressing various hearing-related issues. One of the primary Additionally, Austin Hearing Services specializes in hearing aid fittings. This process involves not only selecting the right hearing aid but also ensuring it is properly fitted for optimal performance and comfort. The technicians at Austin Hearing Services are knowledgeable about the latest technology in hearing aids, including digital options, and they assist patients in navigating through various selections to find the most suitable option. In addition to evaluations and fittings, Austin Hearing Services offers ongoing support, including device maintenance, regular check-ups, and adjustments to ensure that clients receive the best possible hearing experience. They also provide patient education regarding hearing health, which can be invaluable in helping individuals understand their conditions and the options available for treatment. Furthermore, they may offer services such as tinnitus management and custom ear protection for individuals exposed to loud environments. For specific details about available services, it is advisable to refer to the website of Austin Hearing Services or to inquire directly....

What types of hearing aids do you offer?

Austin Hearing Services provides a diverse range of hearing aids to accommodate various degrees of hearing loss and individual preferences. In-the-ear (ITE) hearing aids are another type available. These hearing aids are custom-fitted to the individual's ear and provide a more discreet option while still delivering excellent sound quality. There are also in-the-canal (ITC) and completely-in-canal (CIC) styles, which are even smaller and less noticeable, making them a popular choice for those seeking aesthetics without sacrificing performance. Austin Hearing Services may also provide advanced technology options, such as Bluetooth-capable hearing aids, which allow users to connect their devices directly to smartphones and other electronic gadgets for a more seamless listening experience. Individuals searching for the best options tailored to specific lifestyles or hearing needs should consult the information available on the Austin Hearing Services website for further details about their offerings and to find the most suitable device....

Do you offer financing options for hearing aids?

Austin Hearing Services typically understands that the cost of hearing aids can be a significant concern for many individuals. As a...

Will my insurance cover the cost of hearing aids?

The coverage for hearing aids can vary significantly depending on the individual's insurance plan. Many insurance providers offer some...

Hearing Evaluations

What should I expect during a hearing evaluation?

During a hearing evaluation at a facility such as Austin Hearing Services, individuals can expect a thorough process designed to assess Following the case history, the audiologist conducts a series of tests in a sound-controlled environment. These tests may include pure tone audiometry, where the individual listens to tones at different frequencies and intensities, and speech testing, which measures how well one can hear and understand speech echoes. Impedance testing may also be performed to evaluate the function of the middle ear. Overall, the outcome of these tests will assist the audiologist in determining the type and degree of hearing loss, if any, and to recommend appropriate interventions or treatments. To prepare for the evaluation, individuals should bring any relevant medical records and lists of medications. For more specific details, individuals are encouraged to consult the appropriate web page for Austin Hearing Services....

Do you provide ongoing support and adjustments for the hearing aids?

Austin Hearing Services is dedicated to providing comprehensive care for hearing aid users. They understand that ongoing support and...

Do hearing aids require regular servicing?

Yes, hearing aids do require regular servicing to ensure optimal performance and longevity. Regular servicing includes routine maintenance...

What is the process for getting a hearing aid fitted?

The process for getting a hearing aid fitted typically involves several key steps aimed at ensuring that an individual receives the Once the evaluation is completed, the audiologist discusses the results with the individual, explaining which types of hearing aids may be suitable based on their specific needs and lifestyle. Individuals can then choose from various hearing aid options, considering factors such as style, technology, and budget. After making a selection, the audiologist will take precise ear impressions to ensure a proper fit. The hearing aids are then programmed according to the individual's unique hearing profile and preferences. Following the fitting, a follow-up appointment is typically scheduled to make any necessary adjustments and to ensure that the individual is comfortable with their new hearing aids. Ongoing support and check-ups may also be provided to help maintain the devices and optimize their effectiveness over time. For more detailed information, the current web page of Austin Hearing Services can be a valuable resource....

Hearing Aid Maintenance

Are there any warranties or guarantees on the hearing aids?

Austin Hearing Services typically provides warranties or guarantees on the hearing aids they sell, which can vary depending on the...

What is tinnitus and do you offer treatments for it?

Tinnitus is a condition characterized by the perception of sound in the absence of any external auditory source. Individuals with tinnitus Austin Hearing Services is well-versed in the management of tinnitus. They provide a variety of approaches designed to help individuals cope with this condition. Treatments may include sound therapy, which involves using background noise to mask tinnitus, as well as counseling and educational support to help individuals understand their condition better. Additionally, they may offer hearing aids that have features specifically designed to address tinnitus symptoms. It is beneficial to have a comprehensive evaluation from a hearing specialist to determine the most suitable approach tailored to individual needs. For specific treatment options and to learn more about their services, one might consider visiting the official website of Austin Hearing Services or checking their current offerings....

Can I bring a family member or friend to my appointment?

Yes, it is typically encouraged to bring a family member or friend to your appointment at Austin Hearing Services. Having a support...

How can I maintain my hearing aids for longevity?

Maintaining hearing aids properly is essential for ensuring their longevity and optimal performance. Regular cleaning is one of the Another critical aspect of maintenance is battery care. If your hearing aids use replaceable batteries, be sure to replace them as needed and store new batteries in a cool, dry place. For rechargeable models, make certain to charge them regularly and avoid fully depleting the battery, as this can shorten their lifespan. Additionally, keeping hearing aids in a protective case when not in use can prevent damage from accidental drops or exposure to moisture. Regular check-ups with an audiologist or hearing specialist are also advisable, as they can provide professional cleaning and maintenance services. Finally, looking into environmental factors such as humidity and temperature can help in maintaining the devices. For further information, one may want to visit the website of Austin Hearing Services for specific care tips....

Help me with my Austin Hearing Services customer service issue

Ask any question you have about Austin Hearing Services customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated