Asko Customer FAQ
Top Answers & How-to Guides
What is Asko's Phone Number?
The question we are asked most often is about how to talk to Asko customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How do I install my Asko appliances?
Installing Asko appliances can vary depending on the specific type and model, whether it be a dishwasher, washer, dryer, or any other
It is important to begin by carefully examining the installation area to confirm that it meets all necessary specifications, such as electric and plumbing requirements. Once you have verified that the site is appropriate, follow the manufacturer’s guidelines for plumbing connections, particularly for dishwashers and washing machines, which may require additional water supply lines and drainage setup.
Do remember that specific models may have unique requirements and recommendations, so referring directly to the provided manual is essential for the best results. If you need additional assistance, Asko’s website may offer extra resources. You can find contact information for professional installation services there as well....
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Installation and Setup
How do I find the model number of my appliance?
Finding the model number of an Asko appliance is a straightforward process. Typically, the model number can be located on a label or
For refrigerators, the model number may be found on the side wall of the fresh food compartment or on the ceiling of the appliance.
If the appliance has removable parts, such as a filter or panel, it is worth checking under those as well. The model number is usually a combination of letters and numbers.
For specific details about the location for your particular type of appliance, looking on the current Asko website may provide additional guidance....
How do I install my Asko appliances?
Installing Asko appliances can vary depending on the specific type and model, whether it be a dishwasher, washer, dryer, or any other
It is important to begin by carefully examining the installation area to confirm that it meets all necessary specifications, such as electric and plumbing requirements. Once you have verified that the site is appropriate, follow the manufacturer’s guidelines for plumbing connections, particularly for dishwashers and washing machines, which may require additional water supply lines and drainage setup.
Do remember that specific models may have unique requirements and recommendations, so referring directly to the provided manual is essential for the best results. If you need additional assistance, Asko’s website may offer extra resources. You can find contact information for professional installation services there as well....
Maintenance and Care
Are there specific cleaning instructions for Asko products?
Asko appliances are designed with both performance and ease of maintenance in mind, so proper cleaning is essential to ensure their
For instance, users are usually advised to clean the exterior surfaces with a soft damp cloth and mild detergent to avoid scratches. Stainless steel products often require special cleaners designed for that material to maintain their finish and prevent smudging. Inside appliances, such as ovens, it is advisable to use the self-cleaning function if available or to utilize non-abrasive cleaners that are safe for the surfaces.
It is also important to regularly check and clean filters, especially in dishwashers and washing machines, to ensure optimal performance. For precise instructions tailored to a specific appliance model, it is best to refer to the user manual or the Asko website, where detailed care and cleaning guidelines are typically provided....
Product Information
Are your appliances compatible with smart home systems?
Asko Appliances has made significant strides in ensuring that many of their products can integrate with modern smart home systems.
Some Asko appliances can also be integrated into broader smart home ecosystems, allowing for compatibility with platforms that manage various connected devices. However, it is important to note that the specific compatibility may vary depending on the appliance model and the smart home system in question.
To find the most accurate and detailed information regarding compatibility with smart home systems, it is advisable to visit the current Asko website. There, users can explore product specifications, review current offerings, and discover the latest innovations in smart technology integration....
What is the energy efficiency rating of your products?
Asko is known for its commitment to energy efficiency, and many of its products are designed to meet or exceed strict energy standards.
For detailed information on the energy efficiency ratings of individual Asko products, it is advisable to visit the official Asko website, where you can find comprehensive specifications for each appliance, including energy consumption details. This way, you can make an informed decision based on your sustainability goals and needs while considering the specific model you are interested in....
What appliances do you manufacture?
Asko manufactures a wide range of high-quality appliances designed to enhance the functionality and aesthetics of modern kitchens and
Asko also produces washing machines and dryers, designed to tackle tough stains while being gentle on fabrics, promoting energy efficiency and sustainability. Furthermore, they provide refrigeration options, including built-in and freestanding refrigerators and freezers, which combine style with advanced cooling technology.
Asko appliances are engineered with a focus on practicality and durability, often featuring sleek designs that fit seamlessly into contemporary homes. For detailed information about specific products, visiting the official Asko website might prove helpful, as it contains the latest updates and offerings....
Purchasing and Promotions
How can I access user manuals?
To access user manuals for Asko appliances, you can visit their official website, asko.com. Once on the site, look for a specific section...
Repair and Troubleshooting
What should I do if my appliance is not working?
If you find that your appliance is not working properly, there are several steps you can take to troubleshoot the issue before seeking
Next, examine the appliance for any visible signs of damage or obstruction. Look for any kinks in the power cord or debris that might be interfering with its operation. If the appliance has a removable filter, ensure that it is clean, as a clogged filter can affect performance.
Refer to the user manual for specific troubleshooting tips related to your appliance model. Many common issues, such as error codes or blinking lights, may be explained in the manual along with remedies.
If basic troubleshooting does not resolve the issue, consider resetting the appliance, if applicable. Unplugging the appliance for a few minutes and then plugging it back in can sometimes reset its system.
If the problem persists after these steps, there may be a need for professional service. In that case, check the Asko website, as it may provide guidance on locating authorized service technicians or support options available for your appliance model. Be sure to have your model number and any relevant details handy when seeking assistance....
What are some common troubleshooting tips?
When experiencing issues with Asko appliances, there are several common troubleshooting tips that can help identify and potentially
If the appliance is making unusual noises, it may be beneficial to examine if it is properly leveled. Uneven placement can lead to vibrations and excessive noise. Furthermore, checking for any obstructions or blocked vents can resolve airflow-related issues.
For washing machines, it is essential to ensure that the door is closed properly, as many models will not operate with an open door. Additionally, inspecting the water supply hoses for kinks or blockages may help address water flow problems.
If an appliance is displaying error codes, consulting the user manual for an explanation of those codes can provide useful insights. Many common error codes relate to issues that can be easily fixed, such as clogged filters or overloading.
Finally, ensuring regular maintenance, such as cleaning filters and checking seals, can prevent many problems from arising in the first place. For specific appliance-related queries, it may be helpful to look at the troubleshooting section of the Asko website, which often contains more detailed information....
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