Asics Customer FAQ
Top Answers & How-to Guides
What is Asics's Phone Number?
The question we are asked most often is about how to talk to Asics customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Company and Products
What is Asics?
Asics is a global corporation founded in Japan, primarily known for manufacturing high-quality athletic footwear and apparel. The name...
Where can I buy Asics products?
Asics products are widely available through various retail channels. Customers can find Asics footwear and apparel at specialty running...
What is the warranty on Asics products?
Asics typically offers a warranty on its products to ensure customer satisfaction and maintain quality standards. The details of the
The warranty period usually extends for a specified time after the date of purchase, which can vary by item. It is advisable to retain proof of purchase when considering warranty claims. To find the most accurate and up-to-date information regarding specific products and their warranty terms, it is recommended to visit the official Asics website, as they provide detailed guidelines, as well as the appropriate contact information for inquiries....
Sizing and Fit
Do Asics shoes run true to size?
Asics shoes are generally known for their consistent sizing, and many users find that they run true to size. However, it is important...
How can I find my perfect running shoe fit with Asics?
Finding the perfect running shoe fit with Asics involves a few important steps. First, it is essential to determine your foot type,
Next, it is advisable to measure your foot size accurately. Feet can change size over time due to various factors, so measuring them while standing can provide a more accurate assessment. It is also a good idea to try on the shoes in the evening when feet may be slightly swollen, ensuring a comfortable fit throughout your runs.
Asics provides a range of models catering to different running styles and preferences, so consider trying a few different pairs to find the right comfort and support. Additionally, many specialty running stores offer gait analysis services to provide personalized recommendations. For more detailed information about their products and sizing, visiting the current Asics website may be beneficial....
What is the difference between Asics models for men and women?
Asics models for men and women are designed with anatomical and physiological differences in mind. The primary distinction lies in
Additionally, Asics may use specific materials and cushioning systems tailored to enhance comfort and performance for both genders. The colorways and designs can also differ, as Asics takes into account varying aesthetic preferences. As a result, it is advisable for individuals to choose a model that fits their personal needs while considering these differences. Exploring the current web page may provide further insights into specific models tailored for men and women....
Returns and Payments
What is the return policy for Asics?
Asics has a return policy that generally allows customers to return items within a specific timeframe, typically within thirty days
In the case of defective items or errors in the order, Asics may provide refunds, exchanges, or replacements, depending on the situation. To initiate a return, customers should typically follow the return instructions provided on asics.com, which may include obtaining a return label and ensuring that the items are securely packaged for shipment.
For the most accurate and up-to-date information regarding Asics’ return policy, it is advisable to check their official website, as policies may vary based on location and promotional events....
Ordering and Shipping
Can I track my Asics order?
Yes, customers can track their Asics orders. Once an order is placed, Asics typically sends an order confirmation email that includes...
Product Usage
What are the best Asics shoes for marathon training?
Asics offers a variety of shoes designed to support marathon training, catering to different running styles and preferences. One of
Another noteworthy option is the Asics Gel-Kayano, renowned for its stability features. This shoe provides support for overpronators and those requiring additional arch support, ensuring a smooth and efficient running experience.
The Asics MetaRide is also a strong contender, particularly for runners who focus on efficiency. It features a unique design that encourages a more fluid stride, making it suitable for marathon training.
Ultimately, the best shoe will depend on individual preferences regarding fit, stability, and cushioning. It is advisable to check asics.com for the latest features and reviews on these models to find the ideal match for training needs....
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