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Ashley Furniture Customer FAQ

Top Answers & How-to Guides

What is Ashley Furniture's Phone Number?

The question we are asked most often is about how to talk to Ashley Furniture customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the estimated delivery time for Ashley Furniture products?

The estimated delivery time for Ashley Furniture products can vary based on several factors, including the type of product being purchased, Ashley Furniture strives to provide timely delivery services, but it is important to keep in mind that delivery times can also be impacted by regional logistics and demand during peak shopping seasons. When placing an order, customers are usually provided with a more precise estimate based on their chosen product and delivery address. It may also be worth noting that Ashley Furniture offers different delivery options, including standard delivery and in-home setup services, which can influence how quickly customers receive their furniture. For the most accurate and up-to-date information regarding specific items, Ashley Furniture's website is a good place to check, as it will provide details pertinent to current stock levels and estimated delivery times. If further inquiries are necessary, it is advisable to refer to the contact information available on the website itself....
Ask any question you have about Ashley Furniture customer service, get an answer now.

Recent Ashley Furniture Customer Questions

Am I able to purchase furniture during Black Friday and have it delivered on a future date, possibly three months from now?

Typically, Black Friday promotions allow for immediate purchases, but delivery timelines can vary based on the store policies and inventory availability. You may be able to schedule a future delivery date during the purchase process. Please check the specific terms when placing your order.
Asked Nov 23, 2025 10:46 PM

Do you deliver to DENVER COLORADO FROM MONTANA?

We deliver to Denver, Colorado from Montana. Delivery options and availability may vary based on the specifics of your order, so please check the details for the most accurate information.
Asked Apr 20, 2025 10:14 PM

Help me with my Ashley Furniture customer service issue

Product Information

What types of furniture does Ashley Furniture offer?

Ashley Furniture offers a diverse range of furniture products to meet various needs and styles for homes and businesses. Their extensive In addition to living and dining room furnishings, Ashley Furniture provides an array of bedroom furniture, including beds, dressers, nightstands, and mattress sets. They also carry home office furniture, including desks and office chairs, catering to the growing trend of remote work. Ashley Furniture features a wide selection of home décor, including lighting, rugs, and wall art, allowing customers to complete their interior design projects seamlessly. Outdoor furniture, such as patio sets and loungers, is also available, perfect for enhancing outdoor living spaces. To see the full range of offerings, it is recommended to explore the current website for detailed product descriptions and images, which can help customers make the best choices for their home furnishings....

Do you offer assembly services for furniture?

Ashley Furniture typically provides assembly services for certain products, but this may vary depending on the specific item and location....

What is the warranty period for Ashley Furniture products?

Ashley Furniture offers a variety of warranty periods that can vary depending on the specific product line and type of furniture. Generally,...

Payment and Financing

Do you offer financing options for furniture purchases?

Ashley Furniture does provide financing options to help customers manage their furniture purchases. They typically partner with various Customers can often find details about financing offers on the Ashley Furniture website, including information on interest rates, repayment terms, and eligibility requirements. Additionally, Ashley Furniture may have seasonal promotions that provide even more attractive financing terms. It is always a good idea for potential buyers to review these options and understand the terms carefully, ensuring they select the financing plan that best aligns with their financial needs. For the most accurate and up-to-date information, interested individuals should refer to the current webpage dedicated to financing options....

What payment options are accepted for online purchases?

Ashley Furniture offers a variety of payment options for online purchases to accommodate different customer needs. Typically, customers...

Store Locations

Where can I find Ashley Furniture stores near me?

To find Ashley Furniture stores near you, it is best to visit the official Ashley Furniture website. On their website, there is typically...

Can I order Ashley Furniture online?

Ashley Furniture offers a convenient online shopping experience that allows customers to browse and order a wide variety of furniture Once an item is selected, it can be added to the shopping cart, and customers can proceed to checkout to complete their purchase. Payment options usually include major credit cards, financing options, and sometimes third-party payment platforms. In addition to online ordering, customers may also have the opportunity to check local store availability and schedule delivery options. For specific questions related to shipping, payment methods, or promotions, it is a good idea to refer to the website for current information....

Do you offer international shipping for furniture?

Ashley Furniture typically focuses on serving customers within the United States and Canada. International shipping for furniture is...

Returns and Promotions

What is the return policy for Ashley Furniture products?

Ashley Furniture typically offers a return policy that allows customers to return most items within a specific timeframe after purchase. When returning an item, customers are usually required to present a receipt or proof of purchase. Ashley Furniture may also require that all original packaging, accessories, and any included documentation be returned alongside the product. In cases where a return is initiated after thirty days, there might be additional fees or procedures involved, and sometimes store credit rather than a cash refund can be issued. In addition, customers should be aware that return shipping costs might apply if the item cannot be returned to a local store. Ashley Furniture strives to make the return process as straightforward as possible, so customers are encouraged to review the specific return guidelines on the official website or in the order documentation. It is always beneficial to check the current return policy directly on the Ashley Furniture website, as terms and conditions may vary over time or by location....

Are there any special promotions or discounts available?

Ashley Furniture frequently offers a variety of promotions and discounts that can vary by location, season, or special events. Common Occasionally, Ashley Furniture may run promotions related to holidays or specific sales events, such as Labor Day, Black Friday, or Memorial Day Sales. Additionally, customers may see savings when they shop clearance items or take advantage of package deals that include multiple pieces at a reduced price. To find the most accurate and current information regarding any available promotions, it is always advisable to visit the official Ashley Furniture website. This way, customers can discover the latest offers, check for specific items that may be on sale, and ensure they are aware of any terms and conditions that may apply. The website serves as a useful resource for those seeking to enhance their home without straining their budget....

How can I take advantage of Ashley Furniture promotional events?

Ashley Furniture often hosts a variety of promotional events throughout the year, providing customers with opportunities to take advantage Additionally, subscribing to newsletters from Ashley Furniture can be beneficial. This allows customers to receive timely notifications and information about special events directly in their inbox. Social media platforms, such as Facebook or Instagram, are also excellent resources for keeping informed about flash sales or limited-time offers, as Ashley Furniture often shares promotions through these channels. It may also be advantageous to consider shopping during major holidays, such as Memorial Day, Labor Day, or Black Friday, when Ashley Furniture frequently runs substantial sales. Customers should check for any specific details regarding the promotional events, such as dates, discounted items, or any limitations that may apply. This proactive approach enables customers to maximize their savings and find the perfect pieces for their homes....

Ordering and Delivery

Can I track my furniture delivery status?

Yes, customers can track the delivery status of their furniture orders through Ashley Furniture. Typically, once you place an order, In addition, customers may also have the option to visit the Ashley Furniture website and log into their account to view order status updates. This can include tracking information, estimated delivery dates, and potential delays or changes in delivery schedules. If a customer cannot find their tracking information or needs further assistance with their order, it is a good idea to check the specific terms and conditions found on the website. The website also often contains helpful resources such as FAQs or contact information for customer service. It is advisable to look for any relevant updates regarding delivery tracking there, as it is the most accurate source of information....

Are there any warranties for Ashley Furniture home delivery?

Ashley Furniture typically offers delivery services through their stores, and the specifics of any warranties related to home delivery...

What is the estimated delivery time for Ashley Furniture products?

The estimated delivery time for Ashley Furniture products can vary based on several factors, including the type of product being purchased, Ashley Furniture strives to provide timely delivery services, but it is important to keep in mind that delivery times can also be impacted by regional logistics and demand during peak shopping seasons. When placing an order, customers are usually provided with a more precise estimate based on their chosen product and delivery address. It may also be worth noting that Ashley Furniture offers different delivery options, including standard delivery and in-home setup services, which can influence how quickly customers receive their furniture. For the most accurate and up-to-date information regarding specific items, Ashley Furniture's website is a good place to check, as it will provide details pertinent to current stock levels and estimated delivery times. If further inquiries are necessary, it is advisable to refer to the contact information available on the website itself....
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