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Arvixe Customer FAQ

Top Answers & How-to Guides

What is Arvixe's Phone Number?

The question we are asked most often is about how to talk to Arvixe customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Arvixe Username or Password?

This guide provides several ways for users to recover their Arvixe username and/or password. The web hosting site allows users to recover...

What is the maximum storage limit for my hosting account?

The maximum storage limit for an Arvixe hosting account can vary depending on the specific hosting plan that a customer selects. Arvixe For instance, shared hosting plans might provide a certain amount of disk space that is sufficient for small to medium websites, while VPS and dedicated server plans generally offer more substantial storage capacities, designed for larger websites or applications requiring more resources. Additionally, it is worth mentioning that some plans may include unlimited storage, although certain conditions may apply in regards to usage. To find the exact storage limits for a specific hosting plan, it is advisable to review the details provided on the Arvixe website. The current web page should offer extensive information regarding the features included in each plan, including storage capacities....
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Account Management

How Do I Recover My Arvixe Username or Password?

This guide provides several ways for users to recover their Arvixe username and/or password. The web hosting site allows users to recover...

Do I receive a domain name with my hosting plan on Arvixe?

When purchasing a hosting plan from Arvixe, customers typically receive a free domain name for the first year. This is a common feature...

What is the refund policy for Arvixe services?

Arvixe has a refund policy that emphasizes customer satisfaction and offers a thirty day money back guarantee on its hosting services....

Hosting Features

What is the maximum storage limit for my hosting account?

The maximum storage limit for an Arvixe hosting account can vary depending on the specific hosting plan that a customer selects. Arvixe For instance, shared hosting plans might provide a certain amount of disk space that is sufficient for small to medium websites, while VPS and dedicated server plans generally offer more substantial storage capacities, designed for larger websites or applications requiring more resources. Additionally, it is worth mentioning that some plans may include unlimited storage, although certain conditions may apply in regards to usage. To find the exact storage limits for a specific hosting plan, it is advisable to review the details provided on the Arvixe website. The current web page should offer extensive information regarding the features included in each plan, including storage capacities....

Can I host multiple websites on one account?

Yes, Arvixe allows users to host multiple websites on a single account, depending on the hosting plan selected. Many of their shared...

What programming languages are supported on Arvixe?

Arvixe is known for its support of a wide range of programming languages, making it a versatile choice for developers and businesses In addition to these, Arvixe also supports Python, allowing developers to create web applications using this powerful and flexible language. For those working with databases, languages such as SQL are also supported, which is essential for database management and interaction. Arvixe provides a hosting environment that is compatible with both Linux and Windows operating systems, catering to the diverse needs of developers who may prefer one platform over the other. This flexibility enables users to work in their preferred programming languages and frameworks while taking advantage of Arvixe's efficient hosting services. For anyone interested in deploying applications or websites using these languages, it is advisable to thoroughly review the current offerings on the Arvixe website to ensure they meet specific requirements. This can help one understand the intricacies of each programming environment and how they can be best utilized within Arvixe's hosting plans....

Can I create subdomains for my website?

Yes, Arvixe allows users to create subdomains as part of their web hosting services. Subdomains are useful for organizing different...

Can I install SSL certificates on my hosting account?

Yes, Arvixe does provide the option for customers to install SSL certificates on their hosting accounts. Installing an SSL certificate To install an SSL certificate, users typically need to follow a series of steps that begin with purchasing the certificate and following the verification process required by the certificate authority. After this, users will need to upload the certificate to their hosting account and configure it accordingly. Arvixe supports various types of SSL certificates, including both basic and extended validation options, giving users the flexibility to choose the best fit for their website’s needs. It is advisable for users to check the current Arvixe website for detailed documentation and guides on how to proceed with the installation of SSL certificates, as the specific instructions may vary depending on the hosting plan. This can ensure a smooth installation process and help users secure their websites effectively....

Service Reliability

What is Arvixe's uptime guarantee?

Arvixe typically offers a reliable uptime guarantee, which is a standard assurance in the web hosting industry. They promise a ninety-nine However, it is important to note that while Arvixe strives to meet this uptime guarantee, unforeseen factors such as server maintenance or external issues may occasionally influence actual performance. Users interested in specific terms or conditions related to the uptime guarantee may find it beneficial to look on the Arvixe website for detailed information and any relevant fine print. This will provide clarity on what the guarantee entails and any exclusions that may apply....

What are the backup options available for my website on Arvixe?

Arvixe offers a variety of backup options to help users ensure the safety and security of their website data. One of the primary features Additionally, users have the option to create their own backups at any time using the File Manager in the Arvixe controlling panel. This functionality allows for custom backups, enabling users to select specific files or databases to safeguard. For those who have more advanced needs, Arvixe also supports external backup solutions, giving users the ability to configure third-party backup tools and services if they prefer a different backup method. It is worth mentioning that while Arvixe’s backup options are quite robust, it is always advisable for website owners to maintain their own independent backup strategy. This ensures additional protection against potential data loss. For detailed information about backup capabilities and any specific procedures, users can refer to the documentation available on the Arvixe website, which typically provides comprehensive guidance on how to manage and utilize these backup options effectively....

Website Migration

What support services does Arvixe provide for website migration?

Arvixe offers a variety of support services aimed at facilitating website migration for its customers. Their primary focus is to ensure Additionally, Arvixe often deploys specialized tools to aid in the migration process, which can streamline the transfer of data, making it faster and more efficient. Customers may find that Arvixe provides useful resources, such as guides and tutorials, to assist them at various stages of the migration. These resources are designed to cater to different skill levels, from those who are comfortable with technical tasks to those who seek more straightforward instructions. While Arvixe emphasizes self-service resources, customers may also discover that support options, including live chat or ticketing systems, are available for more complex issues or questions that arise during migration. For the most up-to-date information on the specific support services related to website migration, potential users may consider visiting the current website for detailed offerings and contact information....

Can I transfer my existing website to Arvixe?

Yes, transferring an existing website to Arvixe is indeed possible and they provide support for this process. When transferring a website, To begin the transfer process, it is advisable to back up your entire website, including database files and configurations, to prevent data loss. After backing up, you can upload your files to your new Arvixe hosting account. They also provide a user-friendly control panel that can facilitate the management of your website. Furthermore, if you encounter any issues during the transfer, Arvixe has resources available on their website to assist users with common transfer scenarios. For specific instructions or guidance tailored to your website type, consider visiting the official Arvixe web page and exploring their support options....

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