AppliancePartsPros.com Customer FAQ

Top Answers & How-to Guides

What is AppliancePartsPros.com's Phone Number?

The question we are asked most often is about how to talk to AppliancePartsPros.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer installation guides or resources for parts?

AppliancePartsPros.com provides a wealth of resources for customers, including installation guides and tutorials that can significantly You can find detailed articles, instructional videos, and diagrams that illustrate how to install specific components. Additionally, many part listings include links to relevant installation instructions tailored to the particular appliance and part you are looking to replace. These guides can be quite helpful, especially for those who may not have extensive experience with appliance repairs. Furthermore, users often share their experiences and tips on forums, which can complement the official resources provided. For the most accurate and current information, it is advisable to explore the resources available on the specific product detail pages or the dedicated support section of the website....
Ask any question you have about AppliancePartsPros.com customer service, get an answer now.

Order Tracking and Management

How can I track my order?

To track your order from AppliancePartsPros.com, you have a few straightforward steps available. Once your order has shipped, you will You can visit the specific carrier’s website to enter your tracking number and get real-time updates on your shipment's location and estimated delivery time. If you prefer to access your order details directly through the AppliancePartsPros website, you can log into your account, navigate to your order history, and find tracking information associated with your recent purchases. If you did not receive a tracking email or if you encounter any issues, it is a good idea to check the current web page for any relevant contact information. This way, you can verify your order status or address any questions you may have regarding your shipment....

Can I cancel or change my order?

If you need to cancel or change an order placed through AppliancePartsPros.com, it is generally advisable to act quickly. Once an order For specific instructions or further assistance, it would be beneficial to consult the website for information on order changes and cancellations, as they may have detailed guidelines and procedures outlined. This will ensure you have the most accurate and current information regarding your particular situation. If you need direct assistance, the contact information can typically be found on the website as well....

Returns and Policies

What is your return policy?

AppliancePartsPros.com has a customer-friendly return policy designed to ensure satisfaction. Generally, items that are returned within To initiate a return, customers must contact AppliancePartsPros.com to obtain a return authorization. This helps streamline the process and ensures that all returned items are properly accounted for. After the return is approved, customers will receive instructions on how to proceed. It is worth noting that shipping costs are typically non-refundable unless there was an error on the part of the company. For more specific details about the return policy, including any exceptions that might apply, customers should refer to the returns section on the website, where they can find comprehensive information tailored to their needs....

Do you offer any warranties on your parts?

AppliancePartsPros.com typically offers warranties on the parts sold through their platform. The specifics regarding the warranty, If you are seeking detailed information about the warranties for specific parts or wish to know more about the claims process, it might be helpful to look on the current web page of AppliancePartsPros.com. They often include relevant details that can assist you further. Always ensure that you keep your purchase receipt, as it may be required when seeking warranty service....

Can I return a part if it doesn't fit my appliance?

AppliancePartsPros.com offers a return policy that typically allows customers to return parts that do not fit their appliances. However, If you find yourself in a situation where a part does not fit, you may want to consult the specific return policy details on the AppliancePartsPros.com website. They provide information regarding how to initiate a return, as well as any potential restocking fees that may apply. Familiarizing yourself with these details before making a purchase can be beneficial. If you have further questions about the return process or require assistance, look for the current web page for contact options to obtain additional support....

Shipping Information

How long does shipping take?

Shipping times can vary depending on several factors, including the shipping method selected and the destination of the order. Generally, It is important to note that shipping times can also be affected by the availability of the specific part being ordered. AppliancePartsPros.com typically provides an estimated delivery date during the checkout process, allowing customers to plan accordingly. For the most accurate shipping information, customers are encouraged to refer to the website during their order process, as it will have the latest updates and options available....

Do you offer international shipping?

AppliancePartsPros.com primarily focuses on providing parts and support within the United States. Although they do offer a wide selection...

Payment and Discounts

What payment methods do you accept?

AppliancePartsPros.com accepts a variety of payment methods to accommodate their customers. Typically, credit cards are a primary option,...

Are there any discounts or promotions available?

AppliancePartsPros.com frequently provides various discounts and promotions, which can vary based on the time of year or specific events. To stay informed about the latest discounts and promotions, it is beneficial to regularly check the homepage of AppliancePartsPros.com. Any current deals will typically be highlighted there. Additionally, customers can look for promotional codes during the checkout process or subscribe to notifications that may alert them to future savings opportunities. Customers seeking very specific details regarding promotions or needing assistance may find helpful information directly on the website. Always feel free to review the site's offerings, as they consistently strive to provide savings and value to their customers....

Parts Information

How do I find the right part for my appliance?

Finding the right part for your appliance requires a few key steps to ensure accuracy and compatibility. First, start by identifying Next, visit a reliable resource such as AppliancePartsPros.com, where you can enter the brand and model number. This site offers a user-friendly interface to help you navigate through a wide selection of appliance parts. Once you input the information, you will be presented with a list of compatible parts, alongside detailed descriptions and often images to help you verify that the part you are considering is indeed the correct one for your appliance. Also, pay attention to the part number of the existing component that needs replacement, if possible. Cross-referencing this number can help you find the exact match you require. If you are unsure about a specific part, you may find helpful information in the product descriptions or by exploring any customer reviews on the product pages. Lastly, ensure you check any warranty or return policies provided on the site to secure your purchase confidently....

What is the process for submitting feedback or reviews on parts?

Submitting feedback or reviews on parts for appliances can be a valuable way to share your experiences and help other customers make You may be prompted to rate the part using a star rating system and then provide a written review detailing your experience with the part, such as its performance, durability, and how well it met your needs. It is recommended to be honest and thorough in your feedback, as this helps others who may be considering the same part. If you are looking for further details or specific guidelines about the submission process, it would be beneficial to check the website's help or support sections, which often include important information regarding reviews and feedback submission....

Can I request special orders for hard-to-find parts?

AppliancePartsPros.com typically focuses on providing a wide range of appliance parts, but they do not specifically handle special If the part you need is indeed not listed, you might consider reaching out to their customer support for further assistance. The website often contains contact information and resources that might be helpful for inquiries about uncommon parts. It is important to note that while they may not take special orders, they may have suggestions or alternatives that could suit your needs. It is always a good idea to remain proactive in your search on their platform, as inventory can frequently change....

Do you offer installation guides or resources for parts?

AppliancePartsPros.com provides a wealth of resources for customers, including installation guides and tutorials that can significantly You can find detailed articles, instructional videos, and diagrams that illustrate how to install specific components. Additionally, many part listings include links to relevant installation instructions tailored to the particular appliance and part you are looking to replace. These guides can be quite helpful, especially for those who may not have extensive experience with appliance repairs. Furthermore, users often share their experiences and tips on forums, which can complement the official resources provided. For the most accurate and current information, it is advisable to explore the resources available on the specific product detail pages or the dedicated support section of the website....

Help me with my AppliancePartsPros.com customer service issue

Ask any question you have about AppliancePartsPros.com customer service. We will do our best to get you answers right away.
We look to the AppliancePartsPros.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
AppliancePartsPros.com issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!