American Standard Companies, Inc. Customer FAQ

Top Answers & How-to Guides

What is American Standard Companies, Inc.'s Phone Number?

The question we are asked most often is about how to talk to American Standard Companies, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Where can I find customer reviews or testimonials for American Standard products?

Customer reviews and testimonials for American Standard products can typically be found on a variety of online platforms. One of the Furthermore, online review platforms like Consumer Reviews or Trustpilot often feature insights from actual users, offering an impartial perspective on American Standard's offerings. Social media platforms can also serve as a valuable resource, as customers might post about their experiences, providing testimonials and feedback. Engaging with online forums or discussion boards related to home improvement can also yield firsthand experiences from users. It is always advisable to explore multiple sources to gather a well-rounded understanding of product performance....
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Recent American Standard Companies, Inc. Customer Questions

why is my 12" rough in toilet so far off of the wall

If your 12" rough-in toilet from American Standard Companies is too far off the wall, it's likely due to the measurements taken from the wall to the toilet's flange (drainpipe). The standard distance is usually 12" (which seems to be the case with your toilet). However, certain factors such as baseboards, protruding moldings, or walls that aren't flush can distort this measurement, making it seem like the toilet is further from the wall than it actually is. It's also possible that there can be variations in the design or model of the toilet itself. Please consult a plumber or an expert to rectify this situation as necessary.
Asked Mar 9, 2024 11:27 PM

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Product Information

What products does American Standard Companies, Inc. offer?

American Standard Companies, Inc. offers a wide range of products designed for residential and commercial use, primarily focusing on In addition to bathroom products, the company also offers a variety of kitchen products, including kitchen sinks and faucets designed to blend functionality with style. American Standard is recognized for its heating, ventilation, and air conditioning (HVAC) systems, which provide effective climate control and energy-efficient performance for homes and offices. For those interested in plumbing solutions, American Standard provides numerous options for pipes and valves, ensuring reliable water flow and drainage. Overall, American Standard Companies, Inc. focuses on quality, durability, and innovation, making it a reputable choice for consumers seeking home improvement products. To explore the full range of products, visiting their current web page may provide more specific and detailed information....

Are American Standard products eco-friendly?

American Standard Companies, Inc. places a strong emphasis on sustainability and eco-friendliness in their product design and manufacturing In addition to water-efficient plumbing fixtures, American Standard has also ventured into energy-efficient heating and cooling systems. Their HVAC products often come with advanced technologies that improve energy efficiency and reduce greenhouse gas emissions. Furthermore, American Standard engages in environmentally friendly manufacturing practices, focusing on the reduction of waste and the use of recyclable materials in their products. The company aims to meet or exceed industry standards for sustainability and is continuously looking for ways to improve its environmental impact. For those interested in specific eco-friendly certifications or products, it may be helpful to visit the current webpage for detailed information. This resource can provide additional insights into the latest sustainable offerings from American Standard Companies, Inc....

Do American Standard products meet industry standards and certifications?

American Standard products are designed and manufactured with a strong commitment to quality, reliability, and compliance with industry Many American Standard products carry certifications from organizations such as the American National Standards Institute (ANSI), the International Association of Plumbing and Mechanical Officials (IAPMO), and the WaterSense program, which is administered by the United States Environmental Protection Agency. These certifications ensure that the products perform efficiently and are environmentally friendly. In addition, American Standard is known for its commitment to safety and sustainability. Their products often include features that enhance water conservation and energy efficiency, which are increasingly important in today's market. These features are rigorously tested to ensure they meet or surpass the relevant standards. Moreover, customers can often find detailed information about the specific standards each product meets, as well as their respective performance ratings, directly on the official American Standard website. This resource is helpful for those interested in understanding the level of certification or testing that applies to a specific product. Overall, American Standard remains dedicated to delivering high-quality products backed by trusted industry standards....

Can I find replacement parts for American Standard products?

Yes, replacement parts for American Standard products can typically be found through several channels. American Standard Companies,...

What safety information should I know about using American Standard products?

When using American Standard products, safety is paramount. It is essential to follow the manufacturer's guidelines and instructions Additionally, if you are dealing with heating or HVAC products, ensure that installations are performed by qualified professionals. Regular maintenance and inspections are vital to prevent hazards associated with heating systems. Tools and materials used during installation or repair must be appropriate and handled carefully to avoid injury. The American Standard website often contains valuable safety information, including tips and best practices for using their products. Users can refer there for the most current safety guidelines and contact information if they have specific inquiries about safety-related issues. Prioritizing safety helps ensure a pleasant experience with American Standard products....

Purchasing and Orders

Where can I purchase American Standard products?

American Standard products can be purchased through a variety of retailers both online and in physical stores. Many home improvement It may also be beneficial to visit the official website of American Standard, where they provide a store locator tool. This tool can help you find the nearest retailer that offers their products based on your location. Overall, there are plenty of options available for purchasing American Standard products, making it easy to find exactly what you need for your bathroom, heating, or plumbing projects....

What is the return policy for American Standard products?

American Standard Companies, Inc. typically allows customers to return products within a specific timeframe if they are unsatisfied It is also advisable to review the specific return policy for the type of product being returned since policies may vary for different categories of items, such as plumbing fixtures or heating equipment. Customers may also be responsible for return shipping costs unless the return is due to an error on the part of American Standard. For the most accurate and detailed information regarding the return policy and procedures, it would be beneficial to visit the current web page dedicated to customer service or returns on the American Standard website....

Does American Standard offer any discounts or promotions?

American Standard Companies, Inc. periodically offers various discounts and promotions on their products, which can include special...

Can I track my order status?

American Standard Companies, Inc. typically provides customers with a way to track their order status through their website. When an...

What are the shipping options for American Standard products?

American Standard Companies, Inc. offers various shipping options for their products, tailored to meet the needs of their customers. It is important to note that shipping costs could vary depending on the size and weight of the items, as well as the shipping destination. In many cases, customers may also find options for in-store pickup, which can be a convenient alternative if they prefer to avoid shipping altogether. For the most accurate and up-to-date information regarding shipping options for American Standard products, it is advisable to visit the official American Standard website or the website of the retailer from which the products are being purchased. There, customers will find specific details about shipping choices, estimated delivery times, and any associated costs....

Warranties and Services

Does American Standard offer any warranties?

American Standard does provide a variety of warranties for its products, which can differ depending on the item and the specific series....

Are there any rebates available for American Standard products?

American Standard Companies, Inc. may offer various rebates and promotional incentives on their products depending on the region and Customers interested in rebates for American Standard products should regularly check the official American Standard website for the most up-to-date information on any available offers. Additionally, local utility companies and home improvement organizations sometimes provide incentives for installing energy-efficient products, including those offered by American Standard. Visiting the official website might provide valuable resources, or customers may also want to consult with local retailers or contractors who are familiar with current rebates and promotions in their area....

How can I find a licensed contractor for American Standard installations?

Finding a licensed contractor for American Standard installations can be an important step in ensuring the quality and reliability On their website, you may find a "Where to Buy" feature or a contractor locator tool that allows users to search for licensed professionals in your area. This tool can often filter results based on the specific type of service you need, such as HVAC installation or bathroom renovations. Additionally, reputable home improvement stores or plumbing supply businesses may have connections with local contractors who are experienced in working with American Standard products. It is also advisable to check online reviews and ask for recommendations from friends or family who have had similar installations done. Once you identify potential contractors, ensure that they are licensed and insured. You can verify their licenses through your local licensing board. Contact several contractors to discuss your project, obtain estimates, and gauge their approach to customer service. This thorough process will help you select a qualified contractor who can meet your expectations for your American Standard installation needs....

Does American Standard offer installation services?

American Standard Companies, Inc. typically manufactures a wide range of plumbing and HVAC products, including toilets, faucets, showers,...

Where can I find customer reviews or testimonials for American Standard products?

Customer reviews and testimonials for American Standard products can typically be found on a variety of online platforms. One of the Furthermore, online review platforms like Consumer Reviews or Trustpilot often feature insights from actual users, offering an impartial perspective on American Standard's offerings. Social media platforms can also serve as a valuable resource, as customers might post about their experiences, providing testimonials and feedback. Engaging with online forums or discussion boards related to home improvement can also yield firsthand experiences from users. It is always advisable to explore multiple sources to gather a well-rounded understanding of product performance....
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American Standard Companies, Inc. issues reported to GetHuman
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