Alaska Airlines Mileage Plan Customer FAQ

Top Answers & How-to Guides

What is Alaska Airlines Mileage Plan's Phone Number?

The question we are asked most often is about how to talk to Alaska Airlines Mileage Plan customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I sign up for the Mileage Plan?

To sign up for the Alaska Airlines Mileage Plan, individuals can visit the official Alaska Airlines website, where they will find a Once the registration form is completed, individuals should review their information for accuracy before submitting it. After submission, a confirmation email will typically be sent to the registered email address. It is advisable to check this email to complete the sign-up process. Following these steps will allow individuals to earn Alaska Miles on future flights and enjoy the benefits associated with the Alaska Mileage Plan. For more detailed information or assistance, individuals may wish to consult the current web page for further guidance....

What happens to my miles if I close my account?

If a member decides to close their Alaska Airlines Mileage Plan account, the miles accumulated in that account will typically be forfeited. Moreover, if a member has any upcoming travel or rewards that they wish to redeem, it might be wise to utilize those miles prior to account closure. Members who find themselves contemplating the closure of their account may also want to reflect on the reasons for this decision, as retaining the account could allow for the accumulation of additional miles in the future. For those with any specific concerns or questions about their account status, recent policies, or ways to retain valuable mileage, it can be beneficial to refer to the current Alaska Airlines website for up-to-date information and guidance....
Ask any question you have about Alaska Airlines Mileage Plan customer service, get an answer now.

Account Management

How do I sign up for the Mileage Plan?

To sign up for the Alaska Airlines Mileage Plan, individuals can visit the official Alaska Airlines website, where they will find a Once the registration form is completed, individuals should review their information for accuracy before submitting it. After submission, a confirmation email will typically be sent to the registered email address. It is advisable to check this email to complete the sign-up process. Following these steps will allow individuals to earn Alaska Miles on future flights and enjoy the benefits associated with the Alaska Mileage Plan. For more detailed information or assistance, individuals may wish to consult the current web page for further guidance....

What happens to my miles if I close my account?

If a member decides to close their Alaska Airlines Mileage Plan account, the miles accumulated in that account will typically be forfeited. Moreover, if a member has any upcoming travel or rewards that they wish to redeem, it might be wise to utilize those miles prior to account closure. Members who find themselves contemplating the closure of their account may also want to reflect on the reasons for this decision, as retaining the account could allow for the accumulation of additional miles in the future. For those with any specific concerns or questions about their account status, recent policies, or ways to retain valuable mileage, it can be beneficial to refer to the current Alaska Airlines website for up-to-date information and guidance....

What should I do if I don't see my miles posted after a flight?

If a member does not see their miles posted to their account after a flight, there are several steps they can take to investigate the Next, members should allow several days for the miles to process, as postings can sometimes take time to appear. If it has been more than a week since the flight, a member can log in to their Mileage Plan account and check their recent activity, which should provide further information regarding the miles claimed. In the case that miles are still not visible, members can coordinate with the airline's website to submit a mileage request through an online form. This typically requires the flight details, such as the date, flight number, and ticket number. If an online form submission is not an option, members may want to refer to the relevant web page for details on finding contact information, where they can further inquire about the status of their miles. By being proactive, members can effectively resolve any discrepancies regarding their mileage credits....

How do I check my Mileage Plan balance?

To check your Mileage Plan balance, there are a few easy methods you can use. The most straightforward way is to visit the official Alternatively, you can also check your balance using the Alaska Airlines mobile app. By logging into your Mileage Plan account through the app, you will find the balance displayed prominently on the home screen. Both options offer a user-friendly experience, allowing you to manage your Mileage Plan account conveniently from your computer or mobile device. For any additional inquiries or issues, the website provides relevant contact information that can assist you further....

How can I track my miles after a flight?

To track miles after a flight with Alaska Airlines Mileage Plan, members can follow a few simple steps. Upon returning from a flight, If the miles from a recently completed flight do not appear immediately, it is important to note that it may take several days for them to reflect in the account. In some cases, members may need to provide their Mileage Plan number during the booking process or at check-in to ensure that their miles are credited correctly. For further assistance, members can refer to the relevant sections on the Alaska Airlines website to learn more about mileage tracking and updates....

Earning and Redeeming Miles

What are the benefits of the Alaska Airlines Mileage Plan?

The Alaska Airlines Mileage Plan offers numerous benefits that make it an attractive choice for frequent travelers. One of the primary Another key benefit is the flexibility in redeeming miles. Members can use earned miles for flights not only on Alaska Airlines but also with a network of global partners, enabling travelers to reach various destinations worldwide. Additionally, Alaska Airlines does not impose fuel surcharges on award tickets, which can lead to significant savings when redeeming miles for flights. The Mileage Plan also provides a variety of elite status levels, each offering incremental benefits such as bonus miles, complimentary upgrades, priority boarding, and access to additional luggage allowances. Furthermore, members can enjoy exclusive offers and discounts throughout the year, enhancing the overall travel experience. For those interested in learning more details about the specific perks and earning potential, it is advisable to check the official web page for the current information....

What is the process for redeeming miles?

The process for redeeming miles with the Alaska Airlines Mileage Plan is straightforward and can be completed in a few simple steps. After initiating the search, members will have the option to filter the results based on the number of miles they wish to redeem. When a suitable flight is found, the member can proceed to the booking process. During this process, it is essential to select the option for using miles for the reservation. Members may need to pay certain taxes and fees associated with the ticket, which will usually be displayed during the booking process. Once the booking is confirmed, a confirmation email will be sent to the member containing the details of the flight. For specific terms and conditions, including any potential changes to the redemption process, it is helpful to stay updated by visiting the official Alaska Airlines Mileage Plan web page, where comprehensive information on mile redemption is readily available....

What is the minimum number of miles needed for award travel?

The minimum number of miles required for award travel with Alaska Airlines Mileage Plan varies based on several factors, including...

Does Alaska Airlines offer mileage earning on codeshare flights?

Yes, Alaska Airlines does offer mileage earning on codeshare flights, but there are certain conditions and restrictions that customers It is important for travelers to ensure that they are providing their Mileage Plan number at the time of booking or check-in to ensure that miles are credited accordingly. Additionally, customers may want to check the Alaska Airlines website or the terms and conditions of their partner airlines for specific details regarding mileage earning on codeshare flights, as policies can vary. For the most accurate and up-to-date information regarding earning miles on codeshare flights, it is advisable to refer to the current web page of Alaska Airlines’ Mileage Plan....

Can I earn miles on partner airlines?

Yes, Alaska Airlines Mileage Plan members can earn miles by flying with a variety of partner airlines. Alaska Airlines has a diverse...

Using Miles

How do I use my miles for hotel stays or car rentals?

Alaska Airlines Mileage Plan members have a variety of options when it comes to using their miles for hotel stays and car rentals. To use miles for hotel stays, members can visit the Alaska Airlines vacation package page on their website. Here, they will find options to book hotels as part of a vacation package using mileage, combining flights and accommodations. Alaska Airlines partners with various hotel brands, allowing members to earn and redeem miles. For car rentals, members have the option to redeem miles through Alaska's partnerships with rental car companies. Similar to hotel stays, members can check the Alaska Airlines website for specific rental car partners. While availability and redemption rates may vary, it is generally straightforward to use miles for car rentals when booking through the designated partners. It is advisable to check the Alaska Airlines website for the most current information on participating hotel chains and car rental companies. This will provide specific details on how to redeem miles and any additional terms and conditions that may apply. Using Alaska Miles for hotel and car rentals can enhance your travel experience while maximizing your rewards....

How can I upgrade my flight with miles?

Upgrading a flight with Alaska Airlines Mileage Plan miles can be a straightforward process, depending on your ticket type and availability. To initiate an upgrade, travelers can do so online through the Alaska Airlines website or the mobile app if they have a qualifying fare. Simply log in to your Mileage Plan account, locate your upcoming reservation, and look for the option to upgrade using your miles. Alternatively, if you prefer, you can also call Alaska Airlines customer service for assistance in upgrading your flight. The number of miles required for upgrades can vary based on factors such as route and fare class. Additionally, upgrades can be subject to availability, particularly for popular routes. It is wise to make your request as early as possible to increase the chances of securing an upgrade. Lastly, for the most current information on upgrading with miles, including the specific number of miles needed, travelers can refer to the Alaska Airlines website or their Mileage Plan page, as policies and requirements can change....

Can I transfer my miles to another member?

Alaska Airlines Mileage Plan does allow members to transfer miles to another account, but there are specific rules and limitations It is important to note that both the originating member and the receiving member need to have active accounts in good standing. Additionally, transferred miles do not count as qualifying miles or qualifying segments, which may be relevant for those looking to maintain elite status within the program. If you are considering transferring miles, it would be beneficial to review the current policies related to mileage transfers on the official Alaska Airlines Mileage Plan website. This will ensure you have the most up-to-date information regarding fees, transfer limits, and any other potential restrictions that may apply....

Promotions and Expiration

Are there any special promotions for Mileage Plan members?

Alaska Airlines Mileage Plan often offers special promotions to enhance the travel experience for its members. These promotions can To find detailed information on current promotions, Mileage Plan members are encouraged to regularly visit the Alaska Airlines website. The promotions section on the website will have the most up-to-date details regarding any ongoing offers or opportunities to earn extra miles. In addition, subscribing to the Mileage Plan newsletter can also be a helpful way to stay informed about exclusive promotions and deals tailored to members. Always remember that promotions can change frequently, so checking regularly is a good practice....

Are there any expiration policies for earned miles?

Yes, Alaska Airlines Mileage Plan does have expiration policies regarding earned miles. Generally, miles accrued in the Mileage Plan However, if there is no activity reflected in the account over a period of two years, the miles may begin to expire. It is essential for members to keep track of their account activity to ensure that their miles remain valid. Alaska Airlines strongly encourages members to regularly check their mileage balance and activity to avoid any unintended expiration. In addition to earning miles through travel, members can also maintain their mileage by participating in promotions or engaging with partners that offer earning opportunities. Members may also consider using their miles to book flights or make other redemptions, which can reset the expiration clock. For more detailed and current information about expiration policies and ways to keep miles active, it is suggested to visit the official Alaska Airlines Mileage Plan page. This page will provide specific guidance and ensure that members are aware of any changes to the policy or other updates that may affect their miles....

Help me with my Alaska Airlines Mileage Plan customer service issue

Ask any question you have about Alaska Airlines Mileage Plan customer service. We will do our best to get you answers right away.
We look to the Alaska Airlines Mileage Plan issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Alaska Airlines Mileage Plan issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!