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Adore Me Customer FAQ

Top Answers & How-to Guides

How do I Contact Adore Me Customer Service?

The question we are asked most often is about how to talk to Adore Me customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the sizing guide for Adore Me products?

Adore Me provides a comprehensive sizing guide to help customers find the perfect fit for their products, including lingerie, swimwear, It is important for customers to measure themselves accurately to ensure they select the appropriate size according to the guide. Additionally, Adore Me frequently includes information regarding how different styles may vary in fit, allowing customers to make informed decisions based on their body type and personal preferences. Customers can typically find the sizing guide on the product pages or in a dedicated section of the website. For up-to-date details on sizing, it may be beneficial to explore the current web page where Adore Me lists this information extensively....
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Recent Adore Me Customer Questions

You charged me and I did make a purchase. What is going on?

If you were charged but did not make a purchase, there could be a few reasons for this. It might be a pending transaction that will be resolved soon, or it could be a charge related to a membership fee or a previous order. Please check your account for details on transactions and order history. If there’s still concern, please refer to the most up-to-date contact information provided on this page for further assistance.
Asked Mar 6, 2025 12:27 PM

Help me with my Adore Me customer service issue

Payments and Discounts

What payment options are accepted on Adore Me?

Adore Me offers a variety of payment options to ensure a convenient shopping experience for its customers. These typically include...

Can I use multiple promo codes on a single order?

Adore Me typically allows only one promo code to be applied per order. This means that customers cannot combine multiple discounts...

Is there a loyalty program or rewards system on Adore Me?

Adore Me does offer a rewards program known as the Adore Me Rewards program. This initiative is designed to reward customers for their To get started with the Adore Me Rewards program, customers need to create an account on the Adore Me website. After signing up, individuals can track their points and rewards directly through their account dashboard. The program is a fantastic way for loyal customers to benefit while enjoying the stylish lingerie and activewear that Adore Me is known for. For more specific details about how the rewards program works, including point accumulation and redemption information, it is always best to refer to the official Adore Me website. There, customers can find comprehensive information about the program and its features....

How do I apply a promo code to my Adore Me order?

To apply a promo code to an order with Adore Me, customers can follow a simple process during the checkout phase. After selecting the Customers should enter their code into the appropriate field, ensuring that it is typed in accurately since promo codes are case-sensitive. Once the code is entered, it is important to click the “Apply” button to see the discount reflected in the order total. If the code is valid and applicable to the items selected, the discount will be applied immediately. If a customer encounters any issues with their promo code, it may be helpful to double-check the terms of the promotion, such as expiration dates or applicable products. For further assistance, customers can refer to the website pages that outline current promotions or offers....

Shipping and Tracking

Can I track my order?

Adore Me provides an effective order tracking system to help customers stay updated on their purchases. Once an order is placed, customers...

What is Adore Me's shipping policy?

Adore Me offers a shipping policy that is designed to provide flexibility and convenience for its customers. Typically, Adore Me provides In addition to standard and expedited shipping, Adore Me often provides free shipping promotions, particularly for first-time customers or for those who meet a certain minimum order value. International shipping may be available as well, but the delivery times and costs for international orders can differ and may depend on customs and local postal services. Customers are encouraged to review the most up-to-date shipping policy details on the official website, where they can find specific information about their order's shipping options, costs, timelines, and any current promotions that may apply....

Does Adore Me offer international shipping?

Adore Me typically provides a variety of shipping options, and it is important to note that international shipping availability may...

Returns and Exchanges

What is Adore Me's return policy?

Adore Me has a straightforward return policy designed to ensure customer satisfaction. Customers can return items within thirty days To return products, customers usually need to securely package the items and include any necessary return documentation. Shipping costs for returns are generally the responsibility of the customer unless the item arrived damaged or incorrect. For more specific details regarding return shipping fees or possible promotions that might apply, it is advisable to check the current web page dedicated to Adore Me's return policy. This ensures that one has the most up-to-date information for a seamless return experience....

Can I exchange an item for a different size or color?

Adore Me allows customers to exchange items for different sizes or colors under certain conditions. Generally, as long as the item...

What should I do if I receive a damaged or defective item?

If a customer receives a damaged or defective item from Adore Me, the first step is to review the return policy, which is typically Next, customers should gather any relevant order information, such as the order number or details about the purchased item, to facilitate the resolution process. Adore Me usually provides instructions for returning items, whether through an online portal or by other means specified on their site. After preparing the necessary information, customers can follow the outlined return process to request a replacement or a refund. If specific questions arise or additional assistance is needed, the website typically has contact information and resources to help guide customers through the process. It is always advisable to act promptly to ensure a smooth resolution for any concerns regarding damaged or defective items....

Size and Fit

Are the products on Adore Me true to size?

Adore Me aims to provide a wide range of sizing options to cater to different body types, and many customers find that their products...

What is the sizing guide for Adore Me products?

Adore Me provides a comprehensive sizing guide to help customers find the perfect fit for their products, including lingerie, swimwear, It is important for customers to measure themselves accurately to ensure they select the appropriate size according to the guide. Additionally, Adore Me frequently includes information regarding how different styles may vary in fit, allowing customers to make informed decisions based on their body type and personal preferences. Customers can typically find the sizing guide on the product pages or in a dedicated section of the website. For up-to-date details on sizing, it may be beneficial to explore the current web page where Adore Me lists this information extensively....

Gifting and Feedback

How can I provide feedback about my experience with Adore Me?

Providing feedback about your experience with Adore Me can be a valuable way to share insights and suggestions. Adore Me often encourages Another effective way to share your thoughts is through product reviews. Adore Me usually allows customers to leave reviews on individual product pages, where you can express your opinions about quality, fit, and overall satisfaction. If you prefer a more direct approach, you may also consider engaging with Adore Me on social media platforms, as they often monitor these channels for customer feedback. It is always good to check the website for the most current information regarding the best methods for submitting feedback, as processes may evolve....

Can I purchase Adore Me products as a gift?

Yes, purchasing Adore Me products as a gift is definitely possible. Adore Me offers a variety of lingerie, sleepwear, and loungewear...

Are there any subscription services available on Adore Me?

Yes, Adore Me offers a subscription service known as the "Adore Me VIP Membership." This program provides members with a unique shopping Monthly membership fees provide credits towards purchases, allowing members to redeem these credits for items that catch their eye. It is important to note that members are encouraged to manage their memberships actively, as missed payments can lead to accumulated credits. If you are interested in learning more about the VIP membership details, it is recommended to visit the Adore Me website directly for the most up-to-date information and to explore the terms and conditions surrounding the subscription service....
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