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ARI Cargo Customer FAQ

Top Answers & How-to Guides

How do I Contact ARI Cargo Customer Service?

The question we are asked most often is about how to talk to ARI Cargo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I make changes to my shipment after it has been picked up?

Once a shipment has been picked up by ARI Cargo, making changes can be a bit more complex, but it is sometimes possible depending on For the most accurate information regarding making changes to your shipment, it is advisable to check the specific terms and conditions provided by ARI. This information can often be found on their current web page. They may have set procedures for handling modifications to shipped items, including potential fees or necessary documentation. Customers often find that timely communication is essential, so if any adjustments are needed after the pickup, it is wise to act as soon as possible to explore the available options. Always refer to the official resources for further guidance tailored to your unique situation....
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Tracking and Shipping

How do I track my shipment?

To track a shipment with ARI Cargo, customers typically utilize the tracking tools available on their official website, aricargo.com....

How long does it take for ARI Cargo to deliver a shipment?

The delivery time for shipments through ARI Cargo can vary based on several factors, including the type of service chosen, the origin...

Can I ship internationally with ARI Cargo?

Yes, ARI Cargo offers international shipping services, allowing customers to send packages across borders efficiently. They have expertise...

How can I make changes to my shipment after it has been picked up?

Once a shipment has been picked up by ARI Cargo, making changes can be a bit more complex, but it is sometimes possible depending on For the most accurate information regarding making changes to your shipment, it is advisable to check the specific terms and conditions provided by ARI. This information can often be found on their current web page. They may have set procedures for handling modifications to shipped items, including potential fees or necessary documentation. Customers often find that timely communication is essential, so if any adjustments are needed after the pickup, it is wise to act as soon as possible to explore the available options. Always refer to the official resources for further guidance tailored to your unique situation....

Services and Rates

What services does ARI Cargo offer?

ARI Cargo offers a comprehensive range of logistics and freight services tailored to meet the diverse needs of its clients. The company In the realm of land transportation, ARI Cargo facilitates the movement of freight via trucks, contributing to efficient supply chain logistics. The company also emphasizes customs brokerage services, aiding clients in navigating the complexities of customs regulations and clearance processes, which can be crucial for international shipping. Moreover, ARI Cargo offers warehousing and distribution services, giving customers a secure space for storage and ensuring that products are efficiently managed and delivered. They also frequently provide tailored logistics solutions, which may include inventory management, order fulfillment, and other specialized services based on specific client requirements. To explore the full array of services and learn more about what ARI Cargo can provide, it would be beneficial to visit their official website for the most accurate and up-to-date information....

What are the shipping rates for ARI Cargo?

ARI Cargo does not publish specific shipping rates openly as their pricing can vary based on several factors. These factors typically ARI Cargo usually encourages customers to consult their website or reach out for personalized quotes tailored to individual needs. Often, there may be rate calculators available on their site that can provide a rough estimate based on input about the shipment parameters. Additionally, contacting customer service directly may yield detailed information regarding pricing structures, special offers, or discounts available for frequent shipment needs. It is worthwhile to check the current web page for additional details and any contact information that may assist consumers in obtaining a quote....

Can I schedule a pickup with ARI Cargo?

Yes, it is possible to schedule a pickup with ARI Cargo. Typically, ARI Cargo offers a variety of shipping services that include the...

Are there any additional fees for expedited shipping options with ARI Cargo?

ARI Cargo often provides various shipping options, including expedited shipping services, which typically come with additional costs....

Shipping Requirements

What is the maximum weight and size limit for shipments with ARI Cargo?

When it comes to shipping with ARI Cargo, there are generally established weight and size limits that may vary depending on the specific In terms of dimensions, packages often need to adhere to size restrictions that can include maximum lengths, widths, and heights. For air cargo, dimensions may be limited to around 118 inches in combined length and girth, but again, these might differ depending on the specific service chosen. For the most accurate and up-to-date information regarding weight and size limits for your specific shipment with ARI Cargo, it is advisable to consult their official website or the relevant service documentation. This ensures that you are well-informed about the requirements for your cargo....

What are the prohibited items for shipping with ARI Cargo?

ARI Cargo adheres to strict regulations regarding prohibited items to ensure the safety and security of all shipments. Generally, hazardous Perishable items, such as certain foods or live animals, may also be restricted due to the risks associated with spoilage or health regulations. Other prohibited items include counterfeit goods, items that infringe on intellectual property rights, and any materials that can be considered offensive or obscene. It is also important to note that other restrictions may apply depending on the destination or specific carrier regulations. To get a complete and current understanding of what cannot be shipped, it is advisable to refer to the relevant shipping guidelines found on the ARI Cargo website. This resource will provide detailed information and help ensure compliance with all applicable shipping laws and regulations, ultimately leading to a smoother shipping experience....

What types of packaging materials does ARI Cargo recommend for safe shipping?

ARI Cargo emphasizes the importance of using appropriate packaging materials to ensure safe shipping of various products. They recommend Bubble wrap is highly recommended for cushioning fragile items, as it provides excellent impact protection. For heavier or more delicate items, additional padding, such as packing peanuts or custom foam inserts, can help eliminate any movement inside the box, further safeguarding the goods. For items that may be exposed to moisture, ARI Cargo suggests waterproof packaging materials or plastic wrap to keep them safe and dry. Additionally, it is useful to clearly label boxes with handling instructions and warnings if necessary. For further information on specific requirements or guidelines, potential customers may want to explore the resources available on the current ARI Cargo website....

Payment and Insurance

What are the accepted payment methods for ARI Cargo services?

ARI Cargo typically accepts a variety of payment methods to accommodate the needs of its customers. These methods may include credit...

Does ARI Cargo provide insurance for shipments?

ARI Cargo typically offers various options for insuring shipments, providing customers with the peace of mind that their goods are...

Claims and Support

What are ARI Cargo's operating hours?

ARI Cargo typically operates during standard business hours, which are usually Monday through Friday. While many companies in the logistics...

What is the process for filing a claim for lost or damaged shipments with ARI Cargo?

Filing a claim for lost or damaged shipments with ARI Cargo typically involves several important steps to ensure that the process is Once the necessary documents are prepared, the customer should inspect the damaged items, if applicable, and take clear photographs to visually document the extent of the damage. This can be particularly helpful in providing evidence for the claim. Next, ARI Cargo usually has a specific timeframe within which claims must be submitted after the realization of the loss or damage. Customers should refer to ARI Cargo's website for details on this timeline, as it can vary depending on the nature of the shipment and the service utilized. The claim is then submitted, typically through a designated claims form provided by ARI Cargo. This form may require the customer to provide details about the shipment, the nature of the loss or damage, and any supporting documentation that has been collected. After submission, ARI Cargo will review the claim, assess the evidence provided, and determine the outcome. Being proactive and ensuring that all information is accurate and complete can help expedite the process. Additionally, customers may find it beneficial to check the current web page for specific guidance on claims procedures and to access any necessary forms or further instructions....

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